As a Customer Service Coordinator (m/f/d) you will be responsible for managing customer orders and communications, ensuring timely confirmations and proactive engagement. Do you want to make a lasting difference for our customers and the environment? This involves coordinating forecasts, delivery, and planning with internal teams, maintaining customer portals and safety stock, and supporting financial processes such as credit/debit notes and receivables. * Create and send order confirmations to customers, ensuring accuracy and timeliness. * Build strong operational relationships by proactively informing and engaging with customers. * Gather customer forecasts and collaborate with internal to enhance forecast accuracy * Communicate proactively with customers regarding delivery constraints, aligning on corrective measures and coordinating cross-functional responses.
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