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- Bayern
- Ismaning
- Unterschleißheim
- Hallbergmoos
- Eching
- Unterföhring
- Baden-Württemberg
- Oberbayern
- Aschheim
- Nordrhein-Westfalen
- München
- Berlin
- Frankfurt am Main
- Köln
- Freising
- Hamburg
- Karlsruhe
- Wiesbaden
- Augsburg
- Dachau
- Stuttgart
- Landshut
- Leipzig
- Nürnberg
- Heidelberg
- Ingolstadt
- Darmstadt
- Regensburg
- Dortmund
- Essen
- Koblenz
- Bremen
- Starnberg
- Düsseldorf
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- Rastatt
- Aalen
- Fürstenfeldbruck
- Rosenheim, Bayern
- Vaihingen an der Enz
- Erfurt
- Bad Kreuznach
- Gilching
- Bochum
- Baienfurt
- Rostock
- Bielefeld
- Heilbronn
- Maisach
- Reutlingen
212 Treffer für Customer Contact Manager Jobs in Garching Bei München im Umkreis von 30 km
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Gesamtleitung Kundenservice / Kundenbetreuer / Call-Center-Agent / Complaint-Manager (m/w/d)
Gesamtleitung Kundenservice / Kundenbetreuer / Call-Center-Agent / Complaint-Manager (m/w/d)
EMS Electro Medical Systems GmbH
München
Teilweise Home-Office
für unsere Abteilung Customer Care eine engagierte - Als Leiter des Kundenservice (m/w/d) sind Sie zuständig für die Strategie, Organisation und Performance des Customer-Care-Bereichs sowie die Führung und Weiterentwicklung eines leistungsstarken, serviceorientierten Teams. * Gesamtverantwortung für Strategie, Organisation und Performance des Customer-Care-Bereichs * Mehrjährige fundierte Erfahrung im Callcenter / Customer Service / Complaint Management
für unsere Abteilung Customer Care eine engagierte - Als Leiter des Kundenservice (m/w/d) sind Sie zuständig für die Strategie, Organisation und Performance des Customer-Care-Bereichs sowie die Führung und Weiterentwicklung eines leistungsstarken, serviceorientierten Teams. * Gesamtverantwortung für Strategie, Organisation und Performance des Customer-Care-Bereichs * Mehrjährige fundierte Erfahrung im Callcenter / Customer Service / Complaint Management
Noch nichts dabei? Es gibt 211 weitere Jobs, die zu deiner Suche passen könnten
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(Senior) Manager (all genders) Aerospace – OEM Strategy
(Senior) Manager (all genders) Aerospace – OEM Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Berlin, Frankfurt am Main
Our international and dynamic field of work offers superb opportunities to build networks and forge professional contacts. * Inspiring, holistic and multiple project management, e.g. to transform functional perimeters and entire companies towards customer centric thinking and efficient end-to-end processes and organizations
Our international and dynamic field of work offers superb opportunities to build networks and forge professional contacts. * Inspiring, holistic and multiple project management, e.g. to transform functional perimeters and entire companies towards customer centric thinking and efficient end-to-end processes and organizations
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As a Business Development Manager, you'll own the full sales cycle for acquiring new merchant customers in mid- and upmarket segments. You'll work closely with Sales Engineering, Onboarding, Risk, Compliance, and agency partners to get deals across the line and customers live. * Full-cycle deal ownership from first contact through negotiation, contract handling, and Go-Live coordination – managing deals ranging from 4 weeks to multiple months in duration * Smooth cross-functional coordination with Sales Engineering, Onboarding, Risk, and Compliance teams to ensure customers go live without friction * Consistent performance against targets – converting Upmarket prospects into active Mollie customers and raising the bar on what great looks like in DACH
As a Business Development Manager, you'll own the full sales cycle for acquiring new merchant customers in mid- and upmarket segments. You'll work closely with Sales Engineering, Onboarding, Risk, Compliance, and agency partners to get deals across the line and customers live. * Full-cycle deal ownership from first contact through negotiation, contract handling, and Go-Live coordination – managing deals ranging from 4 weeks to multiple months in duration * Smooth cross-functional coordination with Sales Engineering, Onboarding, Risk, and Compliance teams to ensure customers go live without friction * Consistent performance against targets – converting Upmarket prospects into active Mollie customers and raising the bar on what great looks like in DACH
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Development and maintenance of a high-performance culture, achievement of functional KPIs, and improvement of customer service levels for internal and external customers * Extensive, well established business-network in the automotive sector is an asset (contacts with OEMs, TIERs etc.)
Development and maintenance of a high-performance culture, achievement of functional KPIs, and improvement of customer service levels for internal and external customers * Extensive, well established business-network in the automotive sector is an asset (contacts with OEMs, TIERs etc.)
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Schnelle Bewerbung
Sie gehen für Ihren Kunden die Extra-Meile und sind der Single Point of Contact für alle Belange, auch im Eskalationsfall * Sie suchen und entwickeln kundenspezifische Lösungsansätze zur individuellen Gestaltung der Customer Journey
Sie gehen für Ihren Kunden die Extra-Meile und sind der Single Point of Contact für alle Belange, auch im Eskalationsfall * Sie suchen und entwickeln kundenspezifische Lösungsansätze zur individuellen Gestaltung der Customer Journey
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As an Account Manager at LRE Medical, you will act as the primary point of contact for your customers, managing both strategic and operational aspects of the relationship. As part of our continued growth, we are looking for a driven and entrepreneurial Account Manager to take full ownership of customer relationships across the entire lifecycle. * Own and manage customer relationships end-to-end, from acquisition to longterm partnership * Act as the interface between the customer and internal departments (e.g. engineering, operations, quality, supply chain) * Represent LRE Medical in customer meetings, workshops, and industry events * Experience managing complex customer projects and long sales cycles
As an Account Manager at LRE Medical, you will act as the primary point of contact for your customers, managing both strategic and operational aspects of the relationship. As part of our continued growth, we are looking for a driven and entrepreneurial Account Manager to take full ownership of customer relationships across the entire lifecycle. * Own and manage customer relationships end-to-end, from acquisition to longterm partnership * Act as the interface between the customer and internal departments (e.g. engineering, operations, quality, supply chain) * Represent LRE Medical in customer meetings, workshops, and industry events * Experience managing complex customer projects and long sales cycles
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Senior Purchasing Manager (kids shoes) - Maternity Cover (m/f/d)
Senior Purchasing Manager (kids shoes) - Maternity Cover (m/f/d)
limango GmbH
München
Teilweise Home-Office
Limango is a unique online destination created with families in mind, delighting customers daily with an outstanding selection of brands at attractive prices. We sell over 40,000 products daily to German customers alone. * A key part of your role is to further develop the Kids Shoes category by identifying new brand opportunities, strengthening existing supplier partnerships and ensuring a commercially attractive and customer-relevant assortment. * You plan and steer international campaigns for private shopping and shop-related formats, always looking for the best offers on the market and ensuring the right balance between commercial potential, customer relevance and operational feasibility. * You work in close contact with Strategy Management, Shop Management, Marketing, Campaign Management, Quality Management, Logistics and other relevant departments.
Limango is a unique online destination created with families in mind, delighting customers daily with an outstanding selection of brands at attractive prices. We sell over 40,000 products daily to German customers alone. * A key part of your role is to further develop the Kids Shoes category by identifying new brand opportunities, strengthening existing supplier partnerships and ensuring a commercially attractive and customer-relevant assortment. * You plan and steer international campaigns for private shopping and shop-related formats, always looking for the best offers on the market and ensuring the right balance between commercial potential, customer relevance and operational feasibility. * You work in close contact with Strategy Management, Shop Management, Marketing, Campaign Management, Quality Management, Logistics and other relevant departments.
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Cross-functional Partnership: You are the central point of contact for all things Amazon. You'll work in partnership with the Supply Chain team to optimize FBA inventory, with Customer Support to ensure customer satisfaction, and with Logistics for FBM shipping.
Cross-functional Partnership: You are the central point of contact for all things Amazon. You'll work in partnership with the Supply Chain team to optimize FBA inventory, with Customer Support to ensure customer satisfaction, and with Logistics for FBM shipping.
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Für diese spannende Phase suchen wir eine*n Brand Manager*in Hepatology (m/w/d), die/der maßgeblich die Launch‑Vorbereitung, -Umsetzung und Etablierung des Präparats in Deutschland mitgestaltet. * Co‑Creation, Roll‑out und kontinuierliche Optimierung der Omnichannel‑Customer‑Journey * Planung, Durchführung und Bewertung nationaler Kongresse, Veranstaltungen und Launch‑Initiativen entlang der Customer Journey (Pre/During/Post) Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK.
Für diese spannende Phase suchen wir eine*n Brand Manager*in Hepatology (m/w/d), die/der maßgeblich die Launch‑Vorbereitung, -Umsetzung und Etablierung des Präparats in Deutschland mitgestaltet. * Co‑Creation, Roll‑out und kontinuierliche Optimierung der Omnichannel‑Customer‑Journey * Planung, Durchführung und Bewertung nationaler Kongresse, Veranstaltungen und Launch‑Initiativen entlang der Customer Journey (Pre/During/Post) Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK.
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We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, , and communities. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. The Workplace Manager role in Munich, Germany, involves managing daily and strategic facilities operations to ensure a safe and efficient workplace. This position requires onsite presence and reports to the Regional Workplace Senior Manager. Vendor and contract governance: The manager leads performance for services like cleaning and security, negotiates contracts with procurement, ensures service level agreements, and drives supplier improvements. The Workplace Manager is responsible for overseeing all daily and strategic facilities operations to ensure a safe, efficient, and high‑performing workplace environment.
We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, , and communities. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. The Workplace Manager role in Munich, Germany, involves managing daily and strategic facilities operations to ensure a safe and efficient workplace. This position requires onsite presence and reports to the Regional Workplace Senior Manager. Vendor and contract governance: The manager leads performance for services like cleaning and security, negotiates contracts with procurement, ensures service level agreements, and drives supplier improvements. The Workplace Manager is responsible for overseeing all daily and strategic facilities operations to ensure a safe, efficient, and high‑performing workplace environment.
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Kfz-Mechatroniker/Kfz-Monteur (w/m/d) Fahrzeugglas in München - auch als Quereinstieg - 374
Kfz-Mechatroniker/Kfz-Monteur (w/m/d) Fahrzeugglas in München - auch als Quereinstieg - 374
Carglass GmbH
München (Sendling-Westpark)
Unsere Hauptverwaltung liegt im Süden von Köln, das Customer Contact Center nicht weit entfernt davon in Bonn. * Weiterentwicklungsmöglichkeiten: z. B. zum TÜV-Rheinland geprüften Autoglaser (w/m/d), Service-Monteur (w/m/d) mit Betriebsleitungsfunktion oder Area Manager (w/m/d)
Unsere Hauptverwaltung liegt im Süden von Köln, das Customer Contact Center nicht weit entfernt davon in Bonn. * Weiterentwicklungsmöglichkeiten: z. B. zum TÜV-Rheinland geprüften Autoglaser (w/m/d), Service-Monteur (w/m/d) mit Betriebsleitungsfunktion oder Area Manager (w/m/d)
Kfz-Mechatroniker/Kfz-Monteur (w/m/d) Fahrzeugglas mit Betriebsleitungsfunktion in München - 355
Kfz-Mechatroniker/Kfz-Monteur (w/m/d) Fahrzeugglas mit Betriebsleitungsfunktion in München - 355
Carglass GmbH
München (Ramersdorf-Perlach)
Unsere Hauptverwaltung liegt im Süden von Köln, das Customer Contact Center nicht weit entfernt davon in Bonn. * Weiterentwicklungsmöglichkeiten: z. B. zum Area Manager (w/m/d)
Unsere Hauptverwaltung liegt im Süden von Köln, das Customer Contact Center nicht weit entfernt davon in Bonn. * Weiterentwicklungsmöglichkeiten: z. B. zum Area Manager (w/m/d)
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DAB BNP Paribas attends independent asset managers as custodian bank, fund brokers, investment advisors and institutional customers. Consorsbank is the digital bank for private customers who shape their financial future by means of investments in stocks, funds and more. Your contact person is Isabel Popp – we are on first-name terms.
DAB BNP Paribas attends independent asset managers as custodian bank, fund brokers, investment advisors and institutional customers. Consorsbank is the digital bank for private customers who shape their financial future by means of investments in stocks, funds and more. Your contact person is Isabel Popp – we are on first-name terms.
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Together, we want to exceed customer expectations and rethink design – as an emotional experience that enriches everyday life. * As the central point of contact for clients, you will manage the design process, maintain close and trusting relationships, and ensure that your design vision exceeds the set goals. * Passion for customer service and leadership
Together, we want to exceed customer expectations and rethink design – as an emotional experience that enriches everyday life. * As the central point of contact for clients, you will manage the design process, maintain close and trusting relationships, and ensure that your design vision exceeds the set goals. * Passion for customer service and leadership
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Establish and maintain contacts to hospital-based Neurologists, office-based Neurologists, Pharmacists, Nurses and other relevant hospital personnel to establish and maintain a valuable Business Relationship to customers for Alexion - The Regional Account Manager Neurology will develop commercial relationships and value-adding activities in collaboration with key decision makers to maximize access to products within key accounts/hospitals identified in the region. * Create a positive image of Alexion Pharma Germany GmbH with relevant customer groups * Self-dependent planning, organization and execution of multiple digital activities for optimal customer experience and engagement e.g. email, virtual meetings and customer engagement, innovation tools that increase the number of touch points with our customers
Establish and maintain contacts to hospital-based Neurologists, office-based Neurologists, Pharmacists, Nurses and other relevant hospital personnel to establish and maintain a valuable Business Relationship to customers for Alexion - The Regional Account Manager Neurology will develop commercial relationships and value-adding activities in collaboration with key decision makers to maximize access to products within key accounts/hospitals identified in the region. * Create a positive image of Alexion Pharma Germany GmbH with relevant customer groups * Self-dependent planning, organization and execution of multiple digital activities for optimal customer experience and engagement e.g. email, virtual meetings and customer engagement, innovation tools that increase the number of touch points with our customers
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You are passionate about discovering new business opportunities, proactively activating partners, and fueling our sales pipeline with premium contacts to reach the next level together. * Proactive Market Development: You lead professional inbound and outbound conversations to reactivate inactive partners or end customers and tap into unused market segments. * Close Collaboration: You work together with Inside Sales Account Managers (ISAMs) to constantly optimize the quality of Sales Qualified Leads (SQLs). With a service‑oriented approach, you work collaboratively with both customers and colleagues.
You are passionate about discovering new business opportunities, proactively activating partners, and fueling our sales pipeline with premium contacts to reach the next level together. * Proactive Market Development: You lead professional inbound and outbound conversations to reactivate inactive partners or end customers and tap into unused market segments. * Close Collaboration: You work together with Inside Sales Account Managers (ISAMs) to constantly optimize the quality of Sales Qualified Leads (SQLs). With a service‑oriented approach, you work collaboratively with both customers and colleagues.
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Customer Service Manager (m/w/d) in der Finanzdienstleistungsbranche
Customer Service Manager (m/w/d) in der Finanzdienstleistungsbranche
Crédit Agricole Leasing & Factoring
Aschheim bei München
Teilweise Home-Office
Anschreiben nicht erforderlich
Zum nächstmöglichen Zeitpunkt suchen wir in Aschheim bei München eine/n Customer Service Manager (m/w/d) In dieser vielseitigen Rolle als Customer Service Manager (m/w/d) sind Sie die zentrale Schnittstelle zwischen Kundenbetreuung und internationalen Kunden. Sie sorgen für die ordnungsgemäße Abwicklung des Vertrags und tragen zu einer reibungslosen Customer Journey bei.
Zum nächstmöglichen Zeitpunkt suchen wir in Aschheim bei München eine/n Customer Service Manager (m/w/d) In dieser vielseitigen Rolle als Customer Service Manager (m/w/d) sind Sie die zentrale Schnittstelle zwischen Kundenbetreuung und internationalen Kunden. Sie sorgen für die ordnungsgemäße Abwicklung des Vertrags und tragen zu einer reibungslosen Customer Journey bei.
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Workforce & Prozessmanager (m/w/d) Customer Service
Workforce & Prozessmanager (m/w/d) Customer Service
NOVENTI Health SE
München, Bietigheim-Bissingen, Mannheim
Teilweise Home-Office
Anschreiben nicht erforderlich
Als Workforce & Prozessmanager (m/w/d) übernimmst Du die zentrale Steuerung unserer Personalplanung im Kundenservice und stellst sicher, dass unsere rund 160 Kundenberater – intern wie extern – optimal eingesetzt sind.
Als Workforce & Prozessmanager (m/w/d) übernimmst Du die zentrale Steuerung unserer Personalplanung im Kundenservice und stellst sicher, dass unsere rund 160 Kundenberater – intern wie extern – optimal eingesetzt sind.
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Customer Experience Manager (m/w/d)
Customer Experience Manager (m/w/d)
International School of Management (ISM)
München
Teilweise Home-Office
Wir suchen für unseren Standort in München zum nächstmöglichen Zeitpunkt in Voll- oder Teilzeit einen Customer Experience Manager (m/w/d) Schwerpunkt Studycoaching * erste Berufserfahrungen, bevorzugt z.B. im Bereich Customer Experience, Vertrieb oder Kundenbeziehungsmanagement (CRM)
Wir suchen für unseren Standort in München zum nächstmöglichen Zeitpunkt in Voll- oder Teilzeit einen Customer Experience Manager (m/w/d) Schwerpunkt Studycoaching * erste Berufserfahrungen, bevorzugt z.B. im Bereich Customer Experience, Vertrieb oder Kundenbeziehungsmanagement (CRM)
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Pre-Sales & Customer Success Manager (m/w/d)⎮AI SaaS Solutions
Pre-Sales & Customer Success Manager (m/w/d)⎮AI SaaS Solutions
rpc - The Retail Performance Company
München
Teilweise Home-Office
rpc – The Retail Performance Company ist das Beratungsunternehmen für den gesamten Weg zu einer kundenorientierten Transformation: von der kundenzentrischen Strategie, über Customer Experience Design, Data Analytics bis hin zu People Empowerment und Performance Management. Unterstützt wirst Du durch geschulte Führungskräfte, regelmäßige Happiness Checks und Ansprechpersonen, die ein offenes Ohr für Dich haben – inklusive unserer ausgebildeten Feelgood Managerin.
rpc – The Retail Performance Company ist das Beratungsunternehmen für den gesamten Weg zu einer kundenorientierten Transformation: von der kundenzentrischen Strategie, über Customer Experience Design, Data Analytics bis hin zu People Empowerment und Performance Management. Unterstützt wirst Du durch geschulte Führungskräfte, regelmäßige Happiness Checks und Ansprechpersonen, die ein offenes Ohr für Dich haben – inklusive unserer ausgebildeten Feelgood Managerin.
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Junior Customer Success & Operations Assistant (m/w/d) Der Fokus liegt zu etwa 70 % auf Customer Success – also Kommunikation, Betreuung und Begleitung unserer Teilnehmenden – und zu 30 % auf operativer Unterstützung im Kursbetrieb. Customer Success (ca. 70 %) * Vorerfahrung im Customer Support oder Operations ist von Vorteil, aber kein Muss.
Junior Customer Success & Operations Assistant (m/w/d) Der Fokus liegt zu etwa 70 % auf Customer Success – also Kommunikation, Betreuung und Begleitung unserer Teilnehmenden – und zu 30 % auf operativer Unterstützung im Kursbetrieb. Customer Success (ca. 70 %) * Vorerfahrung im Customer Support oder Operations ist von Vorteil, aber kein Muss.
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Senior Customer Service Agent (m/w/d)
Senior Customer Service Agent (m/w/d)
FINN GmbH
München, Hamburg, Berlin, Köln, Düsseldorf, bundesweit, Home-Office
Teilweise Home-Office
Als Senior Customer Service Agent verantwortest du die Bearbeitung komplexer und eskalierter Kundenanliegen und stellst ein exzellentes Kundenerlebnis über alle Servicekanäle hinweg sicher. Mit deiner Erfahrung analysierst du Herausforderungen strukturiert, findest nachhaltige Lösungen und trägst aktiv zur Optimierung unserer Customer-Service-Prozesse bei. Gleichzeitig stärkst du das Team durch gezielte Wissensweitergabe, unterstützt die Einarbeitung neuer Kolleg:innen und setzt damit den Qualitätsstandard für unseren gesamten Customer Service Bereich. * Du bist zentrale fachliche Ansprechperson im Customer Service für Privat- und Geschäftskund:innen und betreust komplexe Anliegen entlang der gesamten Customer Journey, vom Abschluss des Abonnements bis zur Fahrzeugrückgabe. * Du erreichst konstant starke Ergebnisse in relevanten Customer-Service-KPIs wie ...
Als Senior Customer Service Agent verantwortest du die Bearbeitung komplexer und eskalierter Kundenanliegen und stellst ein exzellentes Kundenerlebnis über alle Servicekanäle hinweg sicher. Mit deiner Erfahrung analysierst du Herausforderungen strukturiert, findest nachhaltige Lösungen und trägst aktiv zur Optimierung unserer Customer-Service-Prozesse bei. Gleichzeitig stärkst du das Team durch gezielte Wissensweitergabe, unterstützt die Einarbeitung neuer Kolleg:innen und setzt damit den Qualitätsstandard für unseren gesamten Customer Service Bereich. * Du bist zentrale fachliche Ansprechperson im Customer Service für Privat- und Geschäftskund:innen und betreust komplexe Anliegen entlang der gesamten Customer Journey, vom Abschluss des Abonnements bis zur Fahrzeugrückgabe. * Du erreichst konstant starke Ergebnisse in relevanten Customer-Service-KPIs wie ...
NEU
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Strategic Customer Partnerships Manager (m/f/d)
Strategic Customer Partnerships Manager (m/f/d)
TWT GmbH Science & Innovation
Stuttgart, München, Ingolstadt
Teilweise Home-Office
As a Strategic Customer Partnerships Manager, you will work at the intersection of industry, research, and innovation. Our projects span AI, data science, simulation, process innovation, and quantum technologies — always with the goal of creating measurable impact for our customers. You will identify strategic opportunities, develop long-term customer relationships, and help shape collaborations with leading companies, universities, and research institutions. * Build and develop long-term strategic relationships with leading industrial customers * Identify innovation opportunities and translate emerging technologies into customer value * Drive customer interactions across deep-tech domains such as AI, simulation, data, and quantum technologies * Represent TWT in high-level customer and ecosystem engagements
As a Strategic Customer Partnerships Manager, you will work at the intersection of industry, research, and innovation. Our projects span AI, data science, simulation, process innovation, and quantum technologies — always with the goal of creating measurable impact for our customers. You will identify strategic opportunities, develop long-term customer relationships, and help shape collaborations with leading companies, universities, and research institutions. * Build and develop long-term strategic relationships with leading industrial customers * Identify innovation opportunities and translate emerging technologies into customer value * Drive customer interactions across deep-tech domains such as AI, simulation, data, and quantum technologies * Represent TWT in high-level customer and ecosystem engagements
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Customer-Facing (Senior) Project Management Specialist (w/m/d) für die Branche Handel
Customer-Facing (Senior) Project Management Specialist (w/m/d) für die Branche Handel
SAP SE
Garching bei München, DE, 85748
Wir sind SAP Customer Services & Delivery, die Beratungsorganisation der SAP.
Wir sind SAP Customer Services & Delivery, die Beratungsorganisation der SAP.
Customer-Facing (Senior) Project Management Specialist (w/m/d) für die Branche Handel
Customer-Facing (Senior) Project Management Specialist (w/m/d) für die Branche Handel
SAP SE
Garching bei München, DE, 85748
Wir sind SAP Customer Services & Delivery, die Beratungsorganisation der SAP.
Wir sind SAP Customer Services & Delivery, die Beratungsorganisation der SAP.
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