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8 Treffer für Csr Jobs in Forchheim,Bayern im Umkreis von 30 km
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Key Account Service and Customer Projects Specialist (f/m/d)
Key Account Service and Customer Projects Specialist (f/m/d)
CERATIZIT Group
Kempten
Teilweise Home-Office
Become part of our international customer service team and play an active role in managing our global (key) accounts and implementing exciting customer projects. * Professional experience in international customer service or project management desirable * Combination of customer service and project management with a high degree of personal responsibility - In this role, you will be the central point of contact between our international customers, internal departments and sales companies. * Back office support for our global (key) account customers * Project management of international customer projects * Support for the field sales force and international sales companies (e.g. customer and market analyses, evaluations) * High service orientation, enjoyment of working in an international environment, strong communication skills, organisational talent and team orientation
Become part of our international customer service team and play an active role in managing our global (key) accounts and implementing exciting customer projects. * Professional experience in international customer service or project management desirable * Combination of customer service and project management with a high degree of personal responsibility - In this role, you will be the central point of contact between our international customers, internal departments and sales companies. * Back office support for our global (key) account customers * Project management of international customer projects * Support for the field sales force and international sales companies (e.g. customer and market analyses, evaluations) * High service orientation, enjoyment of working in an international environment, strong communication skills, organisational talent and team orientation
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Your Responsibilities – with a strong focus on customer partnership and continuous improvement - In this role, you take ownership of customer‑related quality management topics and actively shape a modern, process‑oriented Quality Management System in a highly regulated environment. * Act as a trusted quality interface for selected customers, representing the company professionally in customer meetings and audits * Manage customer feedback and quality issues with a strong focus on root cause analysis, transparent communication and effective CAPA implementation * Prepare clear, structured quality reports and analyze quality data to improve products, processes and long‑term customer relationships * Independently prepare, negotiate and maintain Quality Assurance Agreements (QAAs) in close collaboration with customers * A challenging, highly regulated environment with a strong focus on ...
Your Responsibilities – with a strong focus on customer partnership and continuous improvement - In this role, you take ownership of customer‑related quality management topics and actively shape a modern, process‑oriented Quality Management System in a highly regulated environment. * Act as a trusted quality interface for selected customers, representing the company professionally in customer meetings and audits * Manage customer feedback and quality issues with a strong focus on root cause analysis, transparent communication and effective CAPA implementation * Prepare clear, structured quality reports and analyze quality data to improve products, processes and long‑term customer relationships * Independently prepare, negotiate and maintain Quality Assurance Agreements (QAAs) in close collaboration with customers * A challenging, highly regulated environment with a strong focus on ...
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As a Customer Experience Specialist, you continuously optimize and evolve our marketing platforms and digital touch points, empower local experts to unlock the full potential of our digital infrastructure and actively shape change in a globally connected organization. * Be part of the Customer Journey Management Team with a strong focus on email marketing and digital campaigns * Work closely with Marketing Communication teams to deliver outstanding customer experiences across all touchpoints by defining and realizing the customer journey, email campaigns and enabling your colleagues * High level of enthusiasm and motivation to continuously improve customer experience and enable, train and support colleagues across regions
As a Customer Experience Specialist, you continuously optimize and evolve our marketing platforms and digital touch points, empower local experts to unlock the full potential of our digital infrastructure and actively shape change in a globally connected organization. * Be part of the Customer Journey Management Team with a strong focus on email marketing and digital campaigns * Work closely with Marketing Communication teams to deliver outstanding customer experiences across all touchpoints by defining and realizing the customer journey, email campaigns and enabling your colleagues * High level of enthusiasm and motivation to continuously improve customer experience and enable, train and support colleagues across regions
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Our brand represents a fusion of tradition and modernity, and our Client Advisors play a pivotal role in providing personalized service and creating memorable moments for our discerning customers. As a Client Advisor, you will embody the essence of PRADA, ensuring that every customer interaction reflects our commitment to excellence. We are seeking a passionate and dedicated Client Advisor (m/f/d) to join our dynamic team in our PRADA Department Store in Oberpollinger in Munich. * Welcome and serve the customer providing an excellent in-store experience at all times. * Deal effectively with customer complaints by liaising with the when necessary.
Our brand represents a fusion of tradition and modernity, and our Client Advisors play a pivotal role in providing personalized service and creating memorable moments for our discerning customers. As a Client Advisor, you will embody the essence of PRADA, ensuring that every customer interaction reflects our commitment to excellence. We are seeking a passionate and dedicated Client Advisor (m/f/d) to join our dynamic team in our PRADA Department Store in Oberpollinger in Munich. * Welcome and serve the customer providing an excellent in-store experience at all times. * Deal effectively with customer complaints by liaising with the when necessary.
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Staff Member for the area of Customer Service/Support (m/f/t)
Staff Member for the area of Customer Service/Support (m/f/t)
Urban GmbH & Co. Maschinenbau KG
Memmingen
Teilweise Home-Office
Schnelle Bewerbung
You create jobs and plan the operations of our service technicians and support them in all matters. • Customer-oriented thinking a nd acting • Exciting projects and diverse challenges at wel l-known customers
You create jobs and plan the operations of our service technicians and support them in all matters. • Customer-oriented thinking a nd acting • Exciting projects and diverse challenges at wel l-known customers
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BizLink Industry Germany GmbH * Roth * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Introduction - BizLink is a global provider of connectivity solutions in the field of data and energy management. We provide solutions for industries following global megatrends such as electromobility, industrial automation, medical technology and data centers with cables and cable systems. With flat hierarchies, short decision-making processes and a corporate culture based on entrepreneurial thinking and acting, we rely on bright and courageous people with whom we can actively shape the future. Join us. Tasks - Maintain, manage and further develop an efficient and sustainable Integrated Management System (IMS) as well as a Compliance Management System (ESG) in accordance with Legal, Contractual, and BizLink Corporate requirements. * Integrated Management System (IMS)
BizLink Industry Germany GmbH * Roth * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Introduction - BizLink is a global provider of connectivity solutions in the field of data and energy management. We provide solutions for industries following global megatrends such as electromobility, industrial automation, medical technology and data centers with cables and cable systems. With flat hierarchies, short decision-making processes and a corporate culture based on entrepreneurial thinking and acting, we rely on bright and courageous people with whom we can actively shape the future. Join us. Tasks - Maintain, manage and further develop an efficient and sustainable Integrated Management System (IMS) as well as a Compliance Management System (ESG) in accordance with Legal, Contractual, and BizLink Corporate requirements. * Integrated Management System (IMS)
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Schnelle Bewerbung
Beyond its technology, Workpath also offers training and consulting services for operating model transformation and best-in-class change management. As a Senior Strategic Customer Success Manager (m/f/d) at Workpath, you will be responsible for a designated set of customers, ensuring they maximize the value they receive from us. This means your role ranges from being a change consultant and strategy execution advisor to an account manager, enabling the transition of our customers to outcome-focused organizations. Your most important goals * Lead customer onboardings as transformation projects, driving implementation, adoption, scaling, and measurable results with our SaaS platform * Drive platform adoption by identifying customer needs and challenges through data and interactions * Ensure renewals and lay the ground for expansion with our customers through strategic ...
Beyond its technology, Workpath also offers training and consulting services for operating model transformation and best-in-class change management. As a Senior Strategic Customer Success Manager (m/f/d) at Workpath, you will be responsible for a designated set of customers, ensuring they maximize the value they receive from us. This means your role ranges from being a change consultant and strategy execution advisor to an account manager, enabling the transition of our customers to outcome-focused organizations. Your most important goals * Lead customer onboardings as transformation projects, driving implementation, adoption, scaling, and measurable results with our SaaS platform * Drive platform adoption by identifying customer needs and challenges through data and interactions * Ensure renewals and lay the ground for expansion with our customers through strategic ...
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Schnelle Bewerbung
The Customer Success team at SimScale is at the heart of our mission: making high-fidelity engineering simulation accessible to everyone, everywhere. About the Role As a Strategic Customer Success Manager, you will be the commercial and strategic lead for a dedicated cohort of customers. You will be responsible for ensuring that SimScale is not just a tool, but a critical driver of our customers' product development success. * Portfolio Ownership: Own the end-to-end commercial health of your customer cohort. * Cross-Functional Leadership: Serve as the "Voice of the Customer" internally. You will partner with Product and Engineering to influence the roadmap and collaborate with Marketing to turn successful customers into public advocates and case studies. * The Experience: 5+ years in a high-growth SaaS environment, specifically in a technical customer-facing role (CSM, ...
The Customer Success team at SimScale is at the heart of our mission: making high-fidelity engineering simulation accessible to everyone, everywhere. About the Role As a Strategic Customer Success Manager, you will be the commercial and strategic lead for a dedicated cohort of customers. You will be responsible for ensuring that SimScale is not just a tool, but a critical driver of our customers' product development success. * Portfolio Ownership: Own the end-to-end commercial health of your customer cohort. * Cross-Functional Leadership: Serve as the "Voice of the Customer" internally. You will partner with Product and Engineering to influence the roadmap and collaborate with Marketing to turn successful customers into public advocates and case studies. * The Experience: 5+ years in a high-growth SaaS environment, specifically in a technical customer-facing role (CSM, ...
3 passende Jobs liegen außerhalb deiner Region
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Customer Service Representative (German-speaking)
Customer Service Representative (German-speaking)
Ambulanter Pflegedienst Via GmbH
Remote - Germany
Teilweise Home-Office
As a Customer Service Representative at Via, you will be the human connection between our technology and the people who depend on it -helping hundreds of thousands of riders and drivers across hundreds of cities every day. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. You'll keep our on-demand services running smoothly, sitting at the heart of our Operations team and gaining hands-on experience across operations, technology management, and on-demand mobility in a fast-moving, mission-driven environment. * Care for customer satisfaction and ensure that issues are resolved. * Calm under pressure and able to think on your feet — no prior call center experience required; what matters is a willingness to learn and a commitment to great service.
As a Customer Service Representative at Via, you will be the human connection between our technology and the people who depend on it -helping hundreds of thousands of riders and drivers across hundreds of cities every day. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. You'll keep our on-demand services running smoothly, sitting at the heart of our Operations team and gaining hands-on experience across operations, technology management, and on-demand mobility in a fast-moving, mission-driven environment. * Care for customer satisfaction and ensure that issues are resolved. * Calm under pressure and able to think on your feet — no prior call center experience required; what matters is a willingness to learn and a commitment to great service.
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The Customer Care Specialist is not only responsible for ensuring a positive customer interaction, but will also ensure that benefits/coverage, prior authorization and documentation is correctly obtained which will allow Insulet to successfully collect revenue. The Customer Care Specialist is able to independently follow standardized workflows as defined by the organization. * Work as part of the larger support team, collaborating with other departments to ensure proactive, superior front-line customer support. Position Overview: This position is responsible for providing excellent customer service, responding to customer inquiries, providing customers with coverage options, reimbursement processing, order placement, shipping status, warranty and general concerns. Contact center/customer service experience is required, durable medical equipment as well as ...
The Customer Care Specialist is not only responsible for ensuring a positive customer interaction, but will also ensure that benefits/coverage, prior authorization and documentation is correctly obtained which will allow Insulet to successfully collect revenue. The Customer Care Specialist is able to independently follow standardized workflows as defined by the organization. * Work as part of the larger support team, collaborating with other departments to ensure proactive, superior front-line customer support. Position Overview: This position is responsible for providing excellent customer service, responding to customer inquiries, providing customers with coverage options, reimbursement processing, order placement, shipping status, warranty and general concerns. Contact center/customer service experience is required, durable medical equipment as well as ...
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Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. Reporting to the of Construction Customer Success, you will build lasting and meaningful relationships with some of the largest AECO organisations in the Dach region. You will develop and manage the Customer Success Plan and with the Sales Executive to plan and achieve the expansion of relationships, project adoption and revenue. * Develop Customer Success Plans, with documented value delivered * Improve Autodesk Forma Adoption within these accounts by solving customer challenges with our technology. * 5+ years' experience in the Construction Industry or Construction Technology Industry - (i.e. Account Manager, Customer Success Manager, , , , , , ) * Experience communicating the value of technology and its features to customers
Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. Reporting to the of Construction Customer Success, you will build lasting and meaningful relationships with some of the largest AECO organisations in the Dach region. You will develop and manage the Customer Success Plan and with the Sales Executive to plan and achieve the expansion of relationships, project adoption and revenue. * Develop Customer Success Plans, with documented value delivered * Improve Autodesk Forma Adoption within these accounts by solving customer challenges with our technology. * 5+ years' experience in the Construction Industry or Construction Technology Industry - (i.e. Account Manager, Customer Success Manager, , , , , , ) * Experience communicating the value of technology and its features to customers
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Als Customer Success Manager (m/w/d) bei Maven360 arbeitest du eng mit unseren Kunden zusammen und unterstützt sie bei Fragen rund um unsere Plattform und datengetriebenen Lösungen. Zur Verstärkung unseres Teams suchen wir dich als Customer Success Manager (m/w/d) * Du bist als ‚face to the customer' für eine langfristige Betreuung unserer Unternehmenskunden zuständig. * Maven360 GmbH * München * Feste Anstellung * Homeoffice möglich, Vollzeit - Dein Ziel ist es, sicherzustellen, dass Kunden Maven360 optimal nutzen und erfolgreich einsetzen können. Du spielst eine zentrale Rolle im Unternehmen, indem du individuelle Problemstellungen löst und als kompetente Ansprechperson für unsere Kunden agierst. Nutze diese einmalige Chance und gestalte mit uns die Zukunft des E-Commerce! unbefristet, in München - Aufgaben - Dabei unterstützt du sie bei der Nutzung unserer Maven360 Produkte
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Customer Success Manager (m/w/d) – B2B Softwarelösungen
Customer Success Manager (m/w/d) – B2B Softwarelösungen
BAYOOSOFT GmbH
Berlin, Darmstadt, Köln, München
Schnelle Bewerbung
Zur Verstärkung unseres Teams suchen wir ab sofort eine:n Customer Success Manager:in – B2B Softwarelösungen. Als Customer Success Manager:in verantwortest du den langfristigen Erfolg und die Weiterentwicklung unserer Bestandskunden im Umfeld Identity & Access Management (IAM) sowie Technische Dokumentation von Medizinprodukten und Managementsysteme (QMS/ISMS). * Erfahrung im Customer Success, Account Management oder in vergleichbaren kundenorientierten Rollen im B2B-Softwareumfeld * BAYOOSOFT GmbH * Berlin, Darmstadt, Köln, München * Feste Anstellung * Vollzeit - Schnelle Bewerbung - Die BAYOOSOFT GmbH ist die Management-Software-Tochtergesellschaft der BAYOONET Group mit Standorten in Darmstadt, München, Berlin, Ludwigsburg und Köln. Seit über 20 Jahren zählen wir zu den führenden IT-Unternehmen in Deutschland. Mit einem umfassenden Produktportfolio decken wir vielfältige Anwendungsfälle in den Bereichen ...
Zur Verstärkung unseres Teams suchen wir ab sofort eine:n Customer Success Manager:in – B2B Softwarelösungen. Als Customer Success Manager:in verantwortest du den langfristigen Erfolg und die Weiterentwicklung unserer Bestandskunden im Umfeld Identity & Access Management (IAM) sowie Technische Dokumentation von Medizinprodukten und Managementsysteme (QMS/ISMS). * Erfahrung im Customer Success, Account Management oder in vergleichbaren kundenorientierten Rollen im B2B-Softwareumfeld * BAYOOSOFT GmbH * Berlin, Darmstadt, Köln, München * Feste Anstellung * Vollzeit - Schnelle Bewerbung - Die BAYOOSOFT GmbH ist die Management-Software-Tochtergesellschaft der BAYOONET Group mit Standorten in Darmstadt, München, Berlin, Ludwigsburg und Köln. Seit über 20 Jahren zählen wir zu den führenden IT-Unternehmen in Deutschland. Mit einem umfassenden Produktportfolio decken wir vielfältige Anwendungsfälle in den Bereichen ...
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As our Partner Success Manager B2B (m/f/d), you will be responsible for providing world-class support to our campsite across Europe and play a key role in the seamless integration of new B2B clients into our platform and internal systems. * You bring a proven track record in B2B support, success, or a similar operational field. Through your operational excellence, you will significantly contribute to optimizing our conversion rates and ensuring a premier partner experience. * Partner Support: As a dedicated guide for our new , you will actively support them during the onboarding phase, ensuring a seamless transition into live operations. * Optimization of Bookability: You will monitor and continuously improve booking availability across all listings to maximize both conversion rates and partner satisfaction. * Voice of the Partner: As a vital link to our internal , you will ...
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Pre-Sales & Customer Success Manager (m/w/d)⎮AI SaaS Solutions
Pre-Sales & Customer Success Manager (m/w/d)⎮AI SaaS Solutions
rpc - The Retail Performance Company
München
Teilweise Home-Office
rpc – The Retail Performance Company ist das Beratungsunternehmen für den gesamten Weg zu einer kundenorientierten Transformation: von der kundenzentrischen Strategie, über Customer Experience Design, Data Analytics bis hin zu People Empowerment und Performance Management. * Durchführung von Pre-Sales-Gesprächen, Demos und Produktvorstellungen - Du übernimmst eine Rolle, die Vertrieb, Pre-Sales und Kundenerfolg verbindet. * Mind. 5 Jahre Erfahrung im B2B-Vertrieb, Key Account Management, Pre-Sales oder Business Development - Unterstützt wirst Du durch geschulte Führungskräfte, regelmäßige Happiness Checks und Ansprechpersonen, die ein offenes Ohr für Dich haben – inklusive unserer ausgebildeten Feelgood Managerin. * rpc - The Retail Performance Company * München * Feste Anstellung * Homeoffice möglich, Teilzeit, Vollzeit - Wer wir sind - Wir haben es uns zur Aufgabe gemacht, unsere Kund*innen durch ganzheitliche ...
rpc – The Retail Performance Company ist das Beratungsunternehmen für den gesamten Weg zu einer kundenorientierten Transformation: von der kundenzentrischen Strategie, über Customer Experience Design, Data Analytics bis hin zu People Empowerment und Performance Management. * Durchführung von Pre-Sales-Gesprächen, Demos und Produktvorstellungen - Du übernimmst eine Rolle, die Vertrieb, Pre-Sales und Kundenerfolg verbindet. * Mind. 5 Jahre Erfahrung im B2B-Vertrieb, Key Account Management, Pre-Sales oder Business Development - Unterstützt wirst Du durch geschulte Führungskräfte, regelmäßige Happiness Checks und Ansprechpersonen, die ein offenes Ohr für Dich haben – inklusive unserer ausgebildeten Feelgood Managerin. * rpc - The Retail Performance Company * München * Feste Anstellung * Homeoffice möglich, Teilzeit, Vollzeit - Wer wir sind - Wir haben es uns zur Aufgabe gemacht, unsere Kund*innen durch ganzheitliche ...
Mollie B.V. * Munich * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Introduction - Build with us - Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe. Today, more than 300,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable. With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions. We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of. Sound like your kind of place? Let's build together. The DACH market is one of Mollie's biggest growth opportunities – and this role sits right at the heart of it. AI at Mollie
Mollie B.V. * Munich * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Introduction - Build with us - Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe. Today, more than 300,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable. With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions. We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of. Sound like your kind of place? Let's build together. The DACH market is one of Mollie's biggest growth opportunities – and this role sits right at the heart of it. AI at Mollie
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Customer-Facing (Senior) Project Management Specialist (w/m/d) für die Branche Handel
Customer-Facing (Senior) Project Management Specialist (w/m/d) für die Branche Handel
SAP SE
Garching bei München, DE, 85748
Wir suchen eine(n) erfahrenen Senior Project Management Consultant (w/m/d) für die Branche Handel mit nachgewiesener Erfolgsbilanz in der Steuerung komplexer SAP-Projekte. Wir sind SAP Customer Services & Delivery, die Beratungsorganisation der SAP. SAP war ursprünglich für seine Führungsrolle in der ERP-Software (Enterprise Resource Planning) bekannt und hat sich zu einem Marktführer für End-to-End-Software für Geschäftsanwendungen und zugehörige Services für Datenbank, Analyse, intelligente Technologien und Erfahrungsmanagement entwickelt. * Du trägst Verantwortung für Projektbudgets, Ressourcen- und Kapazitätsplanung sowie für ein proaktives Risiko- und Stakeholder-Management auf Führungsebene. * Als Senior Expert:in trägst du zur methodischen Weiterentwicklung unseres Delivery-Ansatzes bei und repräsentierst SAP als Thought Leader in der Handelsbranche.
Wir suchen eine(n) erfahrenen Senior Project Management Consultant (w/m/d) für die Branche Handel mit nachgewiesener Erfolgsbilanz in der Steuerung komplexer SAP-Projekte. Wir sind SAP Customer Services & Delivery, die Beratungsorganisation der SAP. SAP war ursprünglich für seine Führungsrolle in der ERP-Software (Enterprise Resource Planning) bekannt und hat sich zu einem Marktführer für End-to-End-Software für Geschäftsanwendungen und zugehörige Services für Datenbank, Analyse, intelligente Technologien und Erfahrungsmanagement entwickelt. * Du trägst Verantwortung für Projektbudgets, Ressourcen- und Kapazitätsplanung sowie für ein proaktives Risiko- und Stakeholder-Management auf Führungsebene. * Als Senior Expert:in trägst du zur methodischen Weiterentwicklung unseres Delivery-Ansatzes bei und repräsentierst SAP als Thought Leader in der Handelsbranche.
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Operations & Product Manager (m/w/d) in Vollzeit oder Teilzeit
Operations & Product Manager (m/w/d) in Vollzeit oder Teilzeit
camps for friends GmbH
München
Teilweise Home-Office
Schnelle Bewerbung
Dein Background: Du bringst Erfahrung aus der Touristik, dem Event-Bereich, der Bildungsbranche oder dem operativen Management mit. * camps for friends GmbH * München * Feste Anstellung * Homeoffice möglich, Teilzeit, Vollzeit - Schnelle Bewerbung - Bei camps for friends trifft Bildung auf Abenteuer. Wir sind wir davon überzeugt, dass die besten Lerneffekte außerhalb des Klassenzimmers stattfinden. Als einer der führenden Anbieter für Bildungs- und Sprachreisen im DACH-Raum ermöglichen wir jährlich rund 10.000 Kindern und Jugendlichen den Sommer ihres Lebens. Mit einem Kernteam von rund 15 Personen in München und rund 300 freien Betreuer:innen in Deutschland, Österreich und England wachsen wir stetig weiter. Aufgaben - Du arbeitest an der spannenden Schnittstelle zwischen Produktentwicklung, Logistik und der echten Umsetzung vor Ort.
Dein Background: Du bringst Erfahrung aus der Touristik, dem Event-Bereich, der Bildungsbranche oder dem operativen Management mit. * camps for friends GmbH * München * Feste Anstellung * Homeoffice möglich, Teilzeit, Vollzeit - Schnelle Bewerbung - Bei camps for friends trifft Bildung auf Abenteuer. Wir sind wir davon überzeugt, dass die besten Lerneffekte außerhalb des Klassenzimmers stattfinden. Als einer der führenden Anbieter für Bildungs- und Sprachreisen im DACH-Raum ermöglichen wir jährlich rund 10.000 Kindern und Jugendlichen den Sommer ihres Lebens. Mit einem Kernteam von rund 15 Personen in München und rund 300 freien Betreuer:innen in Deutschland, Österreich und England wachsen wir stetig weiter. Aufgaben - Du arbeitest an der spannenden Schnittstelle zwischen Produktentwicklung, Logistik und der echten Umsetzung vor Ort.