As a Functional CRM Consultant (m/f/d), you'll serve as the central link between business and IT. You'll translate requirements into clear specifications, bring structure to complex CRM landscapes, and actively shape the further development of our Dynamics 365 platform. * You will drive the harmonization of our existing CRM landscape and support the transformation to a unified Dynamics 365 platform * Several years of experience (approx. 5+ years) in the CRM field with a focus on complex system landscapes and transformation projects * Deep understanding of end-to-end CRM processes, particularly in sales, marketing automation, and customer service * Strong technical understanding of integrations (e.g., APIs, middleware) and CRM platforms such as Microsoft Dynamics 365 and SAP * Strong communication skills, a consulting mindset, and the ability to bridge the gap between business and IT
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