Adobe Customer Solutions (ACS) is Adobe's services and delivery organisation, partnering with customers to implement, optimise, and realise value from Adobe solutions. The Director, Customer Delivery is responsible for managing Professional Services (PS) delivery for a designated region in EMEA (Western, UKI, or Central). Acting as the regional focal point, the Director, Customer Delivery drives revenue and margin performance, resource planning, and fosters a strong community culture among consultants. Lead the team to identify and build new services opportunities, facilitate contract extensions, and drive renewals based on a deep understanding of customer objectives. From creators and students to small businesses, global enterprises, and nonprofit organizations — customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences.
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