Excellent communication and stakeholder management skills, able to influence and collaborate at all organizational levels * Lead cross-functional workshops and change management initiatives, advising on organizational transformation strategies and supporting the implementation of automation and digitalization solutions * Bachelor's or Master's degree in Business Administration, Insurance, Risk Management, or a related field * Advanced certifications in Business Process Management (BPM), Governance, or Insurance Management highly desirable * Several years' experience in process management and governance within the insurance industry, with a strong focus on international programmes and multinational operations * Strong leadership in process improvement,
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