Genesys Cloud Services Germany GmbH - Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a Principal Solution Consultant at Genesys, you play a critical role in helping organizations transform how they engage with their customers through cloud and AI-driven solutions. * Proven experience in a pre-sales, consulting, or customer-facing technical role (e.g., Solution Consultant, Technical Consultant) * Solid understanding of modern IT environments, including cloud/SaaS architectures and integration concepts
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