You'll lead quality initiatives, oversee service recovery processes, analyse provider outcome data, and support audits, credentialing, and corrective action planning to uphold the TRICARE Overseas Program's clinical quality standards. * Responsible for driving support for the Clinical Management Program / Clinical Quality Oversight Plan through the collection, collation and analysis of provider level data relating to the quality outcome program. * Support the Country in raising and maintaining the quality of the near patient nurses' assessments through case reviews and case feedback. * Support provider visits to develop relationships with the quality team, to support site assessment visits and to drive the regular update of clinical outcome data from providers. * Assist with targeted training of to ensure consistent and high-quality levels of customers service support.
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