In this role, you are responsible for the end-to-end experience of our customers in support and service, from the first contact to the final resolution. * Connect the dots across Support, Product, and Engineering:Ensure customer issues reach the right teams at the right time — and that customers never have to repeat themselves or navigate internal silos to get a resolution. * Several years of experience in Customer Support Operations, Service Management, or IT Service Delivery in complex software environments * Experience working across Support, Product Management, and Engineering — you can communicate effectively with both technical and non-technical stakeholders * Development: Our in-house academy and a portfolio of external partners support your professional growth - We welcome applications regardless of disability, gender, nationality, ethnic and social background, religion, ...
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