Further develop and optimize our ITSM processes and modules, implementing scalable workflows, automations, notifications, service catalog items, and user experiences that improve operational efficiency. * Design, develop, and maintain custom ServiceNow solutions across the platform, leveraging App Engine, JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Flow Designer. * Build and maintain integrations with enterprise systems using REST APIs, SOAP services, IntegrationHub, and Flow Designer. * Several years of hands-on ServiceNow development experience, including scripting, application development, and platform customization. * Experience working with ServiceNow ITOM capabilities such as Discovery, Service Mapping, and infrastru
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