In this role, you will work closely with the sales and support organisation at QIAGEN to deliver onsite and remote support to HID and forensic customers in the EMEA region. They also provide ongoing after-sales support including troubleshooting, technical guidance and delivery of validation services in accordance with international and regional guidelines. * Focus on customer satisfaction and provide expertise and ongoing consultative support to , advising them on which products, techniques and resources they can use to improve their laboratory processes and success rates with the ultimate aim to position QIAGEN as a key partner for HID laboratories and subsequently drive market adoption of QIAGEN technologies and assays within the market.
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