Acting as a key interface between customers, Product, Engineering, Sales, and Support, you will play a critical role in driving customer satisfaction and long-term partnerships. * Ensure transparent and consistent communication between customers, Product, Engineering, Sales, and Support teams * Work closely with Product Management to evolve features, integrations, and roadmap elements * Coordinate with Engineering to assess technical feasibility and implementation options * Manage customer expectations regarding product evolution in alignment with Product, Engineering, and Sales * Professional experience in Customer Success, Solution Management, Project Management, or technical customer-facing roles * Strong ability to translate complex technical topics into clear, customer-oriented communication
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