Good Line of Business experience across Supply Chain, Asset Management, Logistics, and Manufacturing - Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. The Solution Customer Success Manager (f/m/d) (S-CSM) works in a team of (CSM) to guide our Supply Chain Management customers through their journey with our solutions. The S-CSM ensures that customer satisfaction, retention, renewals, references and upsells/cross-sells for Cloud products within the CSM's own Supply Chain Management customer portfolio are achieved. * Identifies the critical customer accounts within their portfolio, and ensures CSM account oversight and accountability and utilizes proper escalation channels to senior ...
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