Administer, configure, and maintain the Salesforce platform (Sales Cloud, Service Cloud, or others as applicable), including user management, profiles, roles, and permissions * Collaborate with business to gather requirements and translate them into scalable Salesforce solutions * Provide first and second-level Salesforce support to , troubleshoot issues, and maintain detailed documentation * Train new and existing users on Salesforce features and best practices * You have at least two years of hands-on Salesforce administration experience in a professional environment. * You have a solid understanding of the Salesforce data model, security model and core platform capabilities.
mehr