The successful candidate will lead the ongoing transformation of Client Creative from a design-focused support function into a globally managed, performance-driven service organization, establishing clear governance, KPIs, resource planning, and technology-enabled workflows with measurable business impact. * Process, Ticketing & Technology Excellence: Redesign intake, prioritization, production, review, quality control, delivery and feedback processes and optimize ticketing and workflow technologies; introduce AI, automation and semi-automated quality checks where value-adding. * Visual Identity, Quality & Innovation: Own and elevate the firm's PowerPoint design vision, visual identity standards and best practices and ensure visual excellence and consistency; drive innovation in data visualization, slide production and AI-enabled design.
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