This role requires strategic oversight, operational excellence, and the ability to foster strong cross-functional collaboration to deliver high-quality outcomes efficiently and profitably. They will also focus on the key processes and interconnections that enable that delivery - delivery processes, project management, resource forecasting, workflow optimisation, risk management, and talent development in the delivery team. You will act as a key interface between Growth, Client Services, and Delivery, ensuring seamless business onboarding, optimized workflows, and consistent excellence. * Operational Excellence: Standardize best practices and optimize workflows to drive operational efficiency, resource utilization, and continuous improvement. * Strong understanding of client onboarding processes, RFP management, and project lifecycle management.
mehr