We are looking for an experienced, service-oriented IT Support Engineer to join our team at EMBL Headquarters in Heidelberg, Germany. * Provide professional desktop support for macOS, Windows, and Linux systems, as well as mobile devices. * Manage system and software deployments using enterprise tools (e.g. Microsoft SCCM, JAMF Pro). * Configure and maintain user environments, including accounts, network access, printing, and email services. * Hands-on experience managing and supporting Windows, Linux and macOS systems, including desktop and mobile platforms. * Experience integrating desktop and mobile devices into enterprise IT environments, including network, file, email and collaboration services.
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