As a reliable partner to the research-based pharmaceutical industry, CHEPLAPHARM ensures the availability and supply of these medicines for the global market. In the role as Global Head of Product Operations, you ensure that the organization efficiently manages quality-related processes, oversees the end-to-end handling of market complaints, claims, and recalls, and act as the central escalation point for these matters while fostering strong organizational relationships and promoting innovative problem-solving. Oversee and manage market complaints, claims, and recall activities to ensure timely resolution, minimize business impact, and maintain full regulatory compliance. Responsible for a team of approximately 50 science specialists, ensuring effective resource allocation, aligned prioritization, and strong capability development in close collaboration with key stakeholders.
mehr