You will translate strategic business needs into a well-defined technical backlog, steer external development partners, and ensure the platform serves as the API-first cornerstone of our headless architecture. * Technical Leadership & Vendor Steering: Steer external Salesforce development and L2/L3 support partners to deliver scalable, maintainable Sales Cloud solutions — enforcing governor-limit-aware design, declarative-first configuration over custom Apex, secure data access (profiles, permission sets, sharing rules), and adherence to Salesforce Well-Architected principles. * API-First Enablement: Partner with the E2E IT Architect to expose CRM data and functionality through a documented API layer serving the headless frontend and downstream systems. Demonstrated experience managing a technical backlog in an agile environment (Scrum / Kanban) using tools like Jira or Azure DevOps.
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