Wir treiben die Digitalisierung von entsprechenden Geschäftsprozessen aktiv voran und entwickeln innovative Lösungen im Enterprise Content Management System. * Sie konzipieren und optimieren fachspezifische Prozesse im ECM-System, insbesondere in juristischen Anwendungsfeldern wie Contract Management, und Legal Entity Management sowie Tax und Controlling. * Sie betreuen und entwickeln das ECM-Systeme, einschließlich Customizing, Berechtigungsmanagement, Monitoring, Release Management und Incident Management. Dabei identifizieren Sie ach sinnvolle Einsatzmöglichkeiten von KI im ECM- und Dokumentenmanagement-Umfeld. * Sie führen allgemeine und fachspezifische Schulungen durch und verantworten Betrieb und Weiterentwicklung der ECM-Systeme inklusive Customizing, Berechtigungen, Monitoring, Release- und Incident-Management.
Wir treiben die Digitalisierung von entsprechenden Geschäftsprozessen aktiv voran und entwickeln innovative Lösungen im Enterprise Content Management System. * Sie konzipieren und optimieren fachspezifische Prozesse im ECM-System, insbesondere in juristischen Anwendungsfeldern wie Contract Management, und Legal Entity Management sowie Tax und Controlling. * Sie betreuen und entwickeln das ECM-Systeme, einschließlich Customizing, Berechtigungsmanagement, Monitoring, Release Management und Incident Management. Dabei identifizieren Sie ach sinnvolle Einsatzmöglichkeiten von KI im ECM- und Dokumentenmanagement-Umfeld. * Sie führen allgemeine und fachspezifische Schulungen durch und verantworten Betrieb und Weiterentwicklung der ECM-Systeme inklusive Customizing, Berechtigungen, Monitoring, Release- und Incident-Management.
Applikationsmanagement (CRM & PIM) * Betreuung und Pflege des Product Information Management (PIM)-Systems (Centric PXM (contentserv)) Prozessmanagement & Prozessoptimierung * Etablierung und Weiterentwicklung von Best Practices im Prozessmanagement Schnittstellen- und Integrationsmanagement Stakeholder- und Demand Management * Mehrjährige Erfahrung im Application Management von CRM- und/oder PIM-Systemen * Erfahrung im Prozessmanagement und in der Prozessmodellierung * Erfahrung mit Datenmanagement und Datenqualitätsprozessen * langfristig denkendes Familienunternehmen, jobbezogene Weiterbildungen und Talentmanagement * Betriebliche Zusatzangebote wie Mitarbeiterparkplätze und Radabstellflächen, teilweise mit E-Mobility-Auflademöglichkeiten, Gesundheitsmanagement mit Kursangeboten, Sportgruppen, bezuschusste Betriebskantine, kostenloses Angebot an Wasser, Kaffee und Obst, Jobrad-Leasing ...
Applikationsmanagement (CRM & PIM) * Betreuung und Pflege des Product Information Management (PIM)-Systems (Centric PXM (contentserv)) Prozessmanagement & Prozessoptimierung * Etablierung und Weiterentwicklung von Best Practices im Prozessmanagement Schnittstellen- und Integrationsmanagement Stakeholder- und Demand Management * Mehrjährige Erfahrung im Application Management von CRM- und/oder PIM-Systemen * Erfahrung im Prozessmanagement und in der Prozessmodellierung * Erfahrung mit Datenmanagement und Datenqualitätsprozessen * langfristig denkendes Familienunternehmen, jobbezogene Weiterbildungen und Talentmanagement * Betriebliche Zusatzangebote wie Mitarbeiterparkplätze und Radabstellflächen, teilweise mit E-Mobility-Auflademöglichkeiten, Gesundheitsmanagement mit Kursangeboten, Sportgruppen, bezuschusste Betriebskantine, kostenloses Angebot an Wasser, Kaffee und Obst, Jobrad-Leasing ...
Weiterentwicklung von Knowledge-Management, Self-Service-Angeboten und KI-gestützten Serviceprozessen * Verantwortung für Beschwerde- und Eskalationsmanagement sowie kontinuierliche Verbesserung der Customer Experience * Enge Zusammenarbeit mit den Bereichen Produktmanagement, Professional Services und Key Account Management * Unternehmerisches Denken, ausgeprägte Kommunikationsstärke sowie ein souveränes Auftreten auf Managementebene
Weiterentwicklung von Knowledge-Management, Self-Service-Angeboten und KI-gestützten Serviceprozessen * Verantwortung für Beschwerde- und Eskalationsmanagement sowie kontinuierliche Verbesserung der Customer Experience * Enge Zusammenarbeit mit den Bereichen Produktmanagement, Professional Services und Key Account Management * Unternehmerisches Denken, ausgeprägte Kommunikationsstärke sowie ein souveränes Auftreten auf Managementebene
Responsibility for our knowledgemanagement system, from selection and configuration through rollout and sustainable adoption in the relevant teams * Ownership of key success metrics and systematic management of all initiatives along defined targets (knowledge reuse rate >80%, time-to-knowledge <48h, self-service resolution rate >75%, quality gate compliance 100%) * Several years of experience in knowledgemanagement, content quality, or a comparable role, ideally in an IT services, software, or technology-driven environment - Become part of our mission and make a difference—for a world where knowledge saves lives! In this role, you are responsible for the quality of our operational knowledge base and create the foundation for systematically turning resolved customer issues into reusable standards. To achieve this, you ensure that knowledge is not lost, but becomes structured, ...
Responsibility for our knowledgemanagement system, from selection and configuration through rollout and sustainable adoption in the relevant teams * Ownership of key success metrics and systematic management of all initiatives along defined targets (knowledge reuse rate >80%, time-to-knowledge <48h, self-service resolution rate >75%, quality gate compliance 100%) * Several years of experience in knowledgemanagement, content quality, or a comparable role, ideally in an IT services, software, or technology-driven environment - Become part of our mission and make a difference—for a world where knowledge saves lives! In this role, you are responsible for the quality of our operational knowledge base and create the foundation for systematically turning resolved customer issues into reusable standards. To achieve this, you ensure that knowledge is not lost, but becomes structured, ...
Become part of our mission and make a difference – for a world where knowledge saves lives! * You inspire and develop your Product Management team, establishing a data-driven, customer-centric product culture. * Extensive experience in enterprise software product management, ideally with leadership responsibility (Head/Director level).
Become part of our mission and make a difference – for a world where knowledge saves lives! * You inspire and develop your Product Management team, establishing a data-driven, customer-centric product culture. * Extensive experience in enterprise software product management, ideally with leadership responsibility (Head/Director level).
Become part of our mission and make a difference—for a world where knowledge saves lives! * AsHead of Software Product Management (m/f/d)for one of our business areas, youcoordinate, manage, and inspirea high-performing team ofproduct managers, product owners, and requirements engineers. * In close collaboration with the , youcreate detailed roadmaps and release plans, conducteffort estimations, andsupport product management in setting priorities. * A completed degree, preferably from a renowned university,inbusiness informatics, health management, business administration, or a related field, demonstrating youracademic excellence. * Comprehensive expertise in data management, data protection, and regulatory requirements, enabling you to craftinnovative solutionsthat comply withthe highest standards. * Extensive knowledge and experience with agile methodologies, along withfacilitation, ...
Become part of our mission and make a difference—for a world where knowledge saves lives! * AsHead of Software Product Management (m/f/d)for one of our business areas, youcoordinate, manage, and inspirea high-performing team ofproduct managers, product owners, and requirements engineers. * In close collaboration with the , youcreate detailed roadmaps and release plans, conducteffort estimations, andsupport product management in setting priorities. * A completed degree, preferably from a renowned university,inbusiness informatics, health management, business administration, or a related field, demonstrating youracademic excellence. * Comprehensive expertise in data management, data protection, and regulatory requirements, enabling you to craftinnovative solutionsthat comply withthe highest standards. * Extensive knowledge and experience with agile methodologies, along withfacilitation, ...
Become part of our mission and make a difference—for a world where knowledge saves lives! * Several yearsof relevant experience in consulting, project management, strategy, or business development – ideally in a corporate or tech-driven environmentand finance. * A high levelof initiative, analytical strength, reliability, and absolute discretion in working attop-management level.
Become part of our mission and make a difference—for a world where knowledge saves lives! * Several yearsof relevant experience in consulting, project management, strategy, or business development – ideally in a corporate or tech-driven environmentand finance. * A high levelof initiative, analytical strength, reliability, and absolute discretion in working attop-management level.
Project management and strategic consultancy, development of higher tier strategies for refinement after an extensive 'on-the-job' learning phase * Knowledge of environmental fate modelling (water and substance transport models, FOCUS models) and behaviour of chemicals in the environment (e.g. degradation kinetics, sorption isotherms) * Very good working knowledge of MS office tools; experience with programming languages (e.g. R or Python) would be an asset
Project management and strategic consultancy, development of higher tier strategies for refinement after an extensive 'on-the-job' learning phase * Knowledge of environmental fate modelling (water and substance transport models, FOCUS models) and behaviour of chemicals in the environment (e.g. degradation kinetics, sorption isotherms) * Very good working knowledge of MS office tools; experience with programming languages (e.g. R or Python) would be an asset
Become part of our mission and make a difference – for a world where knowledge saves lives! * You synchronize product requirements with business-area objectives, mentor , and regularly communicate progress, risks, and innovations to executive management. * Deep experience with Agile methodologies (Scrum, Kanban) and Lean Management principles and the ability to scale these across multiple teams.
Become part of our mission and make a difference – for a world where knowledge saves lives! * You synchronize product requirements with business-area objectives, mentor , and regularly communicate progress, risks, and innovations to executive management. * Deep experience with Agile methodologies (Scrum, Kanban) and Lean Management principles and the ability to scale these across multiple teams.
Deep proficiency inT-SQL,PL/pgSQL, andPL/SQL; mastery of tools such asSQL Server Management Studio (SSMS),pgAdmin, andOracle SQL Developer; knowledge ofhigh availability solutions(Always On, Streaming Replication, Data Guard) and advanced backup and recovery technologies. Become part of our mission and make a difference—for a world where knowledge saves lives! * A completed degree in IT, preferably from a renowned university, or an equivalent high-quality qualification, providing a robust foundation in database management and system operations.
Deep proficiency inT-SQL,PL/pgSQL, andPL/SQL; mastery of tools such asSQL Server Management Studio (SSMS),pgAdmin, andOracle SQL Developer; knowledge ofhigh availability solutions(Always On, Streaming Replication, Data Guard) and advanced backup and recovery technologies. Become part of our mission and make a difference—for a world where knowledge saves lives! * A completed degree in IT, preferably from a renowned university, or an equivalent high-quality qualification, providing a robust foundation in database management and system operations.
Become part of our mission and make a difference –for a world where knowledge saves lives! * You work closely with Architecture, QA, and Product Management, drive the modernization away from legacy MFC / ATL / Win32 and Delphi towards modern C++ and current .NET, and actively raise the overall C++ engineering bar.
Become part of our mission and make a difference –for a world where knowledge saves lives! * You work closely with Architecture, QA, and Product Management, drive the modernization away from legacy MFC / ATL / Win32 and Delphi towards modern C++ and current .NET, and actively raise the overall C++ engineering bar.
Become part of our mission and make a difference—for a world where knowledge saves lives! * Creation of clean, consistent data structures as the foundation for AI and automation solutions, as well as for robust management reporting * Responsibility for support and ITSM ticketing, IVR, and the cases delivery pipeline, including incident and release management as well as go-live, rework, and telemetry steering to ensure stable CRM/ERP processes (customer, contract, entitlement) and high SLA compliance
Become part of our mission and make a difference—for a world where knowledge saves lives! * Creation of clean, consistent data structures as the foundation for AI and automation solutions, as well as for robust management reporting * Responsibility for support and ITSM ticketing, IVR, and the cases delivery pipeline, including incident and release management as well as go-live, rework, and telemetry steering to ensure stable CRM/ERP processes (customer, contract, entitlement) and high SLA compliance
Become part of our mission and make a difference—for a world where knowledge saves lives! * Creation of clean, consistent data structures as the foundation for AI and automation solutions, as well as for robust management reporting * Responsibility for support and ITSM ticketing, IVR, and the cases delivery pipeline, including incident and release management as well as go-live, rework, and telemetry steering to ensure stable CRM/ERP processes (customer, contract, entitlement) and high SLA compliance
Become part of our mission and make a difference—for a world where knowledge saves lives! * Creation of clean, consistent data structures as the foundation for AI and automation solutions, as well as for robust management reporting * Responsibility for support and ITSM ticketing, IVR, and the cases delivery pipeline, including incident and release management as well as go-live, rework, and telemetry steering to ensure stable CRM/ERP processes (customer, contract, entitlement) and high SLA compliance
Motivated Marketing Manager specializing in Social Media Management * Expertise in digital marketing tools and techniques, including social media marketing, email marketing, SEO, SMO, SEA, video generation, content, advertising, Google Analytics, newsletters, and website content management. * Knowledge of Firearms
Motivated Marketing Manager specializing in Social Media Management * Expertise in digital marketing tools and techniques, including social media marketing, email marketing, SEO, SMO, SEA, video generation, content, advertising, Google Analytics, newsletters, and website content management. * Knowledge of Firearms
Professional and management experience (at least 3 years) * Having knowledge to integrate AMR (Autonomous Mobile Robot) in combination with Kardex or other lean lifters * SAP knowledge is an advantage. * Lean knowledge is desirable. * Knowledge of AEO and/or Secure Shipper is an advantage.
Professional and management experience (at least 3 years) * Having knowledge to integrate AMR (Autonomous Mobile Robot) in combination with Kardex or other lean lifters * SAP knowledge is an advantage. * Lean knowledge is desirable. * Knowledge of AEO and/or Secure Shipper is an advantage.
Become part of our mission and make a difference - for a world where knowledge saves lives! * Collaborate closely with , knowledge teams, and local leadership to ensure new standards are not only communicated but sustainably implemented * Several years of experience in change management, organizational enablement, or transformation programs, ideally in an IT, software, or professional services environment
Become part of our mission and make a difference - for a world where knowledge saves lives! * Collaborate closely with , knowledge teams, and local leadership to ensure new standards are not only communicated but sustainably implemented * Several years of experience in change management, organizational enablement, or transformation programs, ideally in an IT, software, or professional services environment
Become part of our mission and make a difference - for a world where knowledge saves lives! * Build playbooks and transfer knowledge:Develop and maintain response playbooks for frequent incident scenarios (e.g. customer hotline outages, mass login failures after updates), ensuring that solutions are documented, repeatable, and embedded across teams. * Several years of experience in Customer Support Operations, Service Management, or IT Service Delivery in complex software environments * Experience working across Support, Product Management, and Engineering — you can communicate effectively with both technical and non-technical stakeholders * Experience with customer SLAs, escalation management, and data-driven service quality steering
Become part of our mission and make a difference - for a world where knowledge saves lives! * Build playbooks and transfer knowledge:Develop and maintain response playbooks for frequent incident scenarios (e.g. customer hotline outages, mass login failures after updates), ensuring that solutions are documented, repeatable, and embedded across teams. * Several years of experience in Customer Support Operations, Service Management, or IT Service Delivery in complex software environments * Experience working across Support, Product Management, and Engineering — you can communicate effectively with both technical and non-technical stakeholders * Experience with customer SLAs, escalation management, and data-driven service quality steering
Sie werden Teil des übergreifenden Teams „IT Process Management" und können Ihre Fähigkeiten mit flexiblen Arbeitszeiten und zum Teil im Homeoffice einbringen. * Unterstützung in der Ausführung betrieblicher Prozesse und Koordination von Tätigkeiten (z. B. Incident- und Change Management) * Mitarbeit im Projektmanagement bei IT-Projekten * Erlernen der Kommunikation mit und Management * Erstellung und präzise Formulierung von Power-Point Präsentationen für die Management Ebene * Pflege der Inhalte von Intranet und Wissensmanagementsystem
Sie werden Teil des übergreifenden Teams „IT Process Management" und können Ihre Fähigkeiten mit flexiblen Arbeitszeiten und zum Teil im Homeoffice einbringen. * Unterstützung in der Ausführung betrieblicher Prozesse und Koordination von Tätigkeiten (z. B. Incident- und Change Management) * Mitarbeit im Projektmanagement bei IT-Projekten * Erlernen der Kommunikation mit und Management * Erstellung und präzise Formulierung von Power-Point Präsentationen für die Management Ebene * Pflege der Inhalte von Intranet und Wissensmanagementsystem
Dabei übernehmen Sie den organisatorischen Prozess unserer Mitarbeitenden- und Führungskräfteentwicklung mit Hilfe unserer Tools (z.B. Learning Management System, MS Office, MS SharePoint) und haben die Möglichkeit, aktiv an der Gestaltung unserer Personalentwicklungsmaßnahmen mitzuwirken.
Dabei übernehmen Sie den organisatorischen Prozess unserer Mitarbeitenden- und Führungskräfteentwicklung mit Hilfe unserer Tools (z.B. Learning Management System, MS Office, MS SharePoint) und haben die Möglichkeit, aktiv an der Gestaltung unserer Personalentwicklungsmaßnahmen mitzuwirken.
Sie planen und koordinieren die Testphasen in enger Abstimmung mit der IT und den Fachbereichen und steuern das Defect Management transparent mit Tools wie Jira und Confluence. * Sie verfügen über mehrjährige, praxiserprobte Erfahrung im Prozess- und Projektmanagement, die Sie souverän in Kundenprojekten einsetzen.
Sie planen und koordinieren die Testphasen in enger Abstimmung mit der IT und den Fachbereichen und steuern das Defect Management transparent mit Tools wie Jira und Confluence. * Sie verfügen über mehrjährige, praxiserprobte Erfahrung im Prozess- und Projektmanagement, die Sie souverän in Kundenprojekten einsetzen.
Was ist das Durchschnittsgehalt für Knowledge Management in Montabaur?
Durchschnittsgehalt pro Jahr
54.700 €
Das Durchschnittsgehalt für Knowledge Management in Montabaur liegt bei 54.700 €. Gehälter für Knowledge Management in Montabaur liegen im Bereich zwischen 47.500 € und 66.000 €.
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