Identify relevant topics internally and externally (e.g., User Centricity, Service Management, Cyber Security, User Communication, ITSCM) and bring them into the expert team in a structured way * Professional experience: At least 3 years of relevant professional experience, with expertise in IT Operations, User Centricity and Service Management, agile frameworks (e.g., SAFe), cloud technologies, and ITIL * Specific expertise: Ideally, knowledge of the European energy industry, and a passion for leveraging digital technology to drive efficiency, innovation, and transformation * Working method: Strong problem-solving, research, and project management skills, with the ability to align technical solutions with business strategies and processes
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