Establishing binding standards for service descriptions, SLAs, KPIs, and reporting in accordance with contracts and IT service artifacts * Supporting internal IT units and service managers in defining, managing, and continuously improving the service lifecycle process (design, implementation, change, extension, decommissioning) in line with established standards - At our sites in Wesel and Güntersthal, around 170 people work in functions such as IT, Corporate Procurement, Corporate EH&S, Accounting Services, Intellectual Property, Payroll, General Administration und Digital Transformation. Exciting opportunities await you – ALTANA IT operates a diverse service portfolio within a global organization. You will assume technical responsibility for the service portfolio management process within ALTANA Group IT and ensure its governance, transparency, and continuous improvement.
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