In doing so, you act as the central interface between customers, Sales, Program Management, Solution Architecture, Product Management, Engineering, and Technical Support. You support the transition from Sales, Program Management, or Direct Sales into the use and operational phase. You ensure a transparent and consistent flow of information between customers and the relevant internal departments. You capture customer requirements, feature requests, and feedback in a structured manner, assess their relevance, and coordinate their internal prioritisation. You coordinate collaboration between Sales, Program Management, Solution Architecture, Product Management, Engineering, and Technical Support. You work closely with Key Account Management and Sales to i
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