At Keenfinity, we are passionate about innovative and professional security and communication solutions—with approximately 4,200 employees in over 50 countries worldwide. * Design, build, and configure robust and scalable solutions within Salesforce Service Cloud (case management, entitlements, knowledge base, omni-channel routing) * Define integration patterns, security models, and performance standards for Service Cloud APIs * Education: Bachelor's degree in Computer Science, Information Technology, or a related field - Expert-level Service Cloud configuration (Flows, case management, entitlements, Omni-Channel, knowledge); deep understanding of Service Cloud APIs and proven experience building integrations. * Personality and Working Style: Analytical, structured, and solution-oriented approach; proven ability to translate complex business requirements into elegant and effective technical solutions; ...
mehr