Several years of professional experience in Customer Service, Program Management, or a related function distinguish your profile. * In this role, you will take end‑to‑end responsibility for the entire Customer Service organization for Cabin Interiors & Monuments. * You will oversee all Customer Service activities, including technical support, technical documentation, spare parts business management, as well as pricing strategies, commercial policies, and contract management. * Managing customer interfaces, preparing executive reports, and conducting regular performance reviews will be key aspects of your responsibilities. * Additionally, you will hold the central functional responsibility for IT program management, including the strategic development of IT systems, data analytics, digital transformation initiatives, and the execution of related projects.
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