){kind=logo}
Enhance customer experience through customer service * Collaborate within Sasol (M&S, Supply Chain, IPL, QM and Finance teams) to deliver the Sasol value proposition and achieve excellence in customer service * 5 years, working experience in similar customer service environment * Experienced in customer service or inside sales, attention to details * Ensure accurate and timeous capturing and execution of customer's sales orders * Provide first line support to customer inquiries, resolve customer queries timeously * Monitor the progress of open orders, check documents, identify & resolve problems, keep customers and respective internal functions informed of norm deviations * Actively communicate with customers regard. SAP order status (order confirmation, delivery confirmation, pricing, forecasts, order solicitation, quality of service, dates of delivery)
Enhance customer experience through customer service * Collaborate within Sasol (M&S, Supply Chain, IPL, QM and Finance teams) to deliver the Sasol value proposition and achieve excellence in customer service * 5 years, working experience in similar customer service environment * Experienced in customer service or inside sales, attention to details * Ensure accurate and timeous capturing and execution of customer's sales orders * Provide first line support to customer inquiries, resolve customer queries timeously * Monitor the progress of open orders, check documents, identify & resolve problems, keep customers and respective internal functions informed of norm deviations * Actively communicate with customers regard. SAP order status (order confirmation, delivery confirmation, pricing, forecasts, order solicitation, quality of service, dates of delivery)
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}