Drive smart system solutions that strengthen our processes and meet customer needs! KWS SAAT SE & Co. KGaA is looking for a Customer Service Specialist (m/f/d) with a focus on Systems & Tools, to join us as soon as possible. You will independently develop, coordinate, and manage our system landscape and make a significant contribution to the harmonization and optimization of the underlying processes. * Responsibility for, coordination of, and further development of the system landscape in the German market, with a focus on order processing, particularly the specialist dealer portal * Harmonization of existing processes across all crop types – including contributing your own innovative ideas to achieve overarching process goals * Design, optimization, and implementation of interfaces between relevant systems (SAP, Salesforce, MuleSoft) in close collaboration with internal and external
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