We are looking for a Customer Excellence Director (all genders) to lead our affiliate-wide Customer Excellence agenda and help shape the future of commercial performance, customer experience, and operational effectiveness. This is a high-impact leadership role for an experienced, strategic, and collaborative leader who can connect data, digital enablement, transformation, and people development to deliver measurable business results. You will help bring together strategy, data, digital, and commercial execution to make a meaningful difference for our affiliate and the patients we serve. Customer excellence and digital enablement * Drive adoption of CRM, SFE, dashboards, and digital engagement tools
mehr