Utimaco products have been protecting people from organized crime and terror as well as sensitive data from theft and abuse for over 35 years. The central goal of protecting people, data and ideas is the commitment of more than 200 people to Utimaco. We are seeking a Customer Success Manager to serve as a strategic partner to our customers throughout their lifecycle - from pre-sales engagement through deployment, delivery, and ongoing account management. This role combines technical expertise, project management, and strong customer-facing skills to ensure successful solution adoption and long-term customer satisfaction. * 3–7 years of experience in Customer Success, Technical Account Management, or Project Management in a SaaS or technology environment * Excellent communication and stakeholder management skills, with experience engaging both technical and business audiences
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