Lead architectural workshops (requirements, target operating model, integration landscape, security/roles, governance), align stakeholders, and drive configuration, customization, design and implementation decisions. * Design and review integration architectures (API-based integrations, identity and access, data flows, CMDB/asset landscape, reporting). * Proven experience in Matrix42 ESM (preferred) or comparable ESM/ITSM platforms, including solution design and implementation governance. o MS SQL (data model understanding, analysis, reporting context) You define and approve work packages, provide effort and feasibility assessments, and de-risk delivery through proactive governance and troubleshooting for complex challenges.
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