Working closely with Commercial, Product, IT, CRM, Analytics, and Operations teams, the Commercial Program Owner ensures that transformation initiatives deliver tangible business value and achieve sustainable adoption across the organization. * Identify and prioritize initiatives that improve commercial effectiveness, scalability, and customer experience. * Identify, design, and implement AI and automation use cases that improve forecasting, pipeline management, seller productivity, and customer engagement. * Evaluate and scale emerging technologies such as predictive analytics, intelligent automation, self service buying journeys, and content personalization. * Partner with Product, IT, CRM, Data & Analytics, and Operations teams to integrate new capabilities into the commercial ecosystem. * Build strong partnerships across Sales, Marketing, Customer Success, Product, and Operations functions.
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