Drive retention and revenue growth in strategic accounts by identifying business pains, expansion hypotheses, value drivers, and commercial triggers. * Spend approximately 50% of commercial target focus on new logo acquisition, including outbound prospecting, inbound follow-up, account-based outreach, and collaboration with Marketing and Sales on pipeline creation. * Negotiate renewals, uplift, price increases, rebates, and expansion agreements within approved commercial guidelines. * Collaborate closely with CSM, , Marketing, Partners, Professional Services, and Support to deliver coordinated customer experience and maximize commercial outcomes. * Maintain accurate CRM data, account plans, forecasts, pipeline stages, stakeholder maps, next steps, and commercial actions. * Proven
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