As the leader of the Technical Account Management team, you will be responsible for hiring and developing the careers of , driving process improvements across the organization, building relationships with cross-functional leadership, breaking silos, strategizing as One Genesys, all while influencing business decisions, driving transformation, designing service delivery models, and driving to support Genesys leadership on vision and brand. This is enabled by Genesys Cloud, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. * Contribute to design and implement Cloud Genesys TAM services for both, direct and Partner based relationships comprising the Genesys Customer Experience Platform
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