The candidate will work in a process aligned organisation, in one or more of the following skill pools: WAN, LAN, UC, Remote Access and in one or more of the following processes (according to the ITIL standard): Capacity, Change, Configuration (including development of standards), Inventory or Problem Management (including Event Management and Root Cause Analysis).
The candidate will work in a process aligned organisation, in one or more of the following skill pools: WAN, LAN, UC, Remote Access and in one or more of the following processes (according to the ITIL standard): Capacity, Change, Configuration (including development of standards), Inventory or Problem Management (including Event Management and Root Cause Analysis).
We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. - You will assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support.
We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. - You will assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support.
Falls du allerdings beim Arbeiten lieber unter Leuten bist, kein Problem, dann mieten wir dir gerne auch einen Arbeitsplatz, beispielsweise in einem Co-Working-Space.
Falls du allerdings beim Arbeiten lieber unter Leuten bist, kein Problem, dann mieten wir dir gerne auch einen Arbeitsplatz, beispielsweise in einem Co-Working-Space.
Analyse von Problemen und Softwarefehlern bei Kunden mittels Fernwartung (Teamviewer, AnyDesk) und Dokumentation im Service Portal (Atlassian) sowie Aufbereitung und Dokumentation für Korrektur im Jira (Atlassian)
Analyse von Problemen und Softwarefehlern bei Kunden mittels Fernwartung (Teamviewer, AnyDesk) und Dokumentation im Service Portal (Atlassian) sowie Aufbereitung und Dokumentation für Korrektur im Jira (Atlassian)