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The Stepstone Group GmbH
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                            62 results for Customer Service Manager jobs

                            Customer Resolution Manager (m/w/d)

                            The Stepstone Group GmbH
                            Dusseldorf
                            Partially remote
                            46000 - 51000 / (full-time estimate)
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            The Stepstone Group is a leading European recruiting platform using AI and data-driven technology to match talent with employers. They're hiring a customer resolution manager to handle complex B2B complaints, develop solutions and drive process improvements. Four+ years in B2B complaint management or customer success, strong commercial understanding of B2B relationships, proficiency with Salesforce or case management systems, and fluent German and English are required.
                            The Stepstone Group is a leading European recruiting platform using AI and data-driven technology to match talent with employers. They're hiring a customer resolution manager to handle complex B2B complaints, develop solutions and drive process improvements. Four+ years in B2B complaint management or customer success, strong commercial understanding of B2B relationships, proficiency with Salesforce or case management systems, and fluent German and English are required.
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                            Stepstone Premium Partner

                            Customer Success Manager (m/w/d) - Reseller

                            The Stepstone Group GmbH
                            Dusseldorf
                            Partially remote
                            50000 - 55000 / (full-time estimate)
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            The Stepstone Group operates a global online job platform across 30+ countries with over 20 brands. They're hiring a customer success manager to build and maintain strategic reseller partnerships at management and C-level. A completed business or marketing degree, 2+ years in customer success or account management, strong presentation skills and proficiency in MS Office are required.
                            The Stepstone Group operates a global online job platform across 30+ countries with over 20 brands. They're hiring a customer success manager to build and maintain strategic reseller partnerships at management and C-level. A completed business or marketing degree, 2+ years in customer success or account management, strong presentation skills and proficiency in MS Office are required.
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                            Stepstone Premium Partner

                            No match yet? There are 60 more jobs that could match your search

                            Quality Manager (m/w/d)

                            The Stepstone Group GmbH
                            Dusseldorf
                            Partially remote
                            46000 - 51000 / (full-time estimate)
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            The Stepstone Group is a leading European recruiting platform connecting talent with employers through AI-powered solutions. They're hiring a quality manager to resolve complex B2B customer complaints and identify systemic improvements to prevent churn. Four+ years in B2B complaint management or customer success, strong commercial understanding of subscription models, and proficiency with Salesforce or similar case management systems are required.
                            The Stepstone Group is a leading European recruiting platform connecting talent with employers through AI-powered solutions. They're hiring a quality manager to resolve complex B2B customer complaints and identify systemic improvements to prevent churn. Four+ years in B2B complaint management or customer success, strong commercial understanding of subscription models, and proficiency with Salesforce or similar case management systems are required.
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                            Stepstone Premium Partner

                            Customer Success Consultant (m/w/d) - Großkunden

                            The Stepstone Group GmbH
                            Dusseldorf
                            Partially remote
                            40000 - 48000 / (full-time estimate)
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            The Stepstone Group operates a global online job platform connecting jobseekers and employers across 30+ countries. They're hiring a customer success consultant to support enterprise clients in achieving their recruiting goals. A completed degree in business, social sciences or marketing (or equivalent commercial training), customer service or online marketing experience, and strong MS Office skills are required.
                            The Stepstone Group operates a global online job platform connecting jobseekers and employers across 30+ countries. They're hiring a customer success consultant to support enterprise clients in achieving their recruiting goals. A completed degree in business, social sciences or marketing (or equivalent commercial training), customer service or online marketing experience, and strong MS Office skills are required.
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                            Stepstone Premium Partner

                            Consultant Service & Quality (m/w/d)

                            The Stepstone Group GmbH
                            Dusseldorf
                            Partially remote
                            38000 - 41000 / (full-time estimate)
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            Stepstone is a recruiting technology company offering subscription-based products, AI-driven hiring and managed services. They're hiring a consultant service & quality specialist to ensure customers maximize their recruiting solutions and maintain quality standards. A completed commercial apprenticeship or equivalent qualification, first practical experience in a customer-service or administrative role, and fluent German with good English are required.
                            Stepstone is a recruiting technology company offering subscription-based products, AI-driven hiring and managed services. They're hiring a consultant service & quality specialist to ensure customers maximize their recruiting solutions and maintain quality standards. A completed commercial apprenticeship or equivalent qualification, first practical experience in a customer-service or administrative role, and fluent German with good English are required.
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                            Stepstone Premium Partner

                            Customer Service Consultant (m/w/d)

                            The Stepstone Group GmbH
                            Dusseldorf
                            Partially remote
                            38000 - 42000 / (full-time estimate)
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            Stepstone is a leading online job platform in Germany connecting job seekers with employers across industries. They're hiring a customer service consultant to support clients with job posting management and optimization after the sale. A completed commercial apprenticeship, 2–3 years customer service experience, strong MS Office skills and excellent communication ability are required.
                            Stepstone is a leading online job platform in Germany connecting job seekers with employers across industries. They're hiring a customer service consultant to support clients with job posting management and optimization after the sale. A completed commercial apprenticeship, 2–3 years customer service experience, strong MS Office skills and excellent communication ability are required.
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                            Stepstone Premium Partner

                            HR Analytics Manager (m/f/d)

                            The Stepstone Group GmbH
                            Düsseldorf
                            Partially remote
                            58000 - 68000 / (full-time estimate)
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            The Stepstone Group is a global job platform operating across 30+ countries with 4,000+ employees. They're hiring an HR Analytics Manager to deliver workforce insights and drive data-driven decision-making through advanced analytics and AI. Experience in people or workforce analytics, proficiency with visualisation tools like Power BI or R, and familiarity with HR systems such as Workday are required.
                            The Stepstone Group is a global job platform operating across 30+ countries with 4,000+ employees. They're hiring an HR Analytics Manager to deliver workforce insights and drive data-driven decision-making through advanced analytics and AI. Experience in people or workforce analytics, proficiency with visualisation tools like Power BI or R, and familiarity with HR systems such as Workday are required.
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                            Stepstone Premium Partner

                            People Analytics Manager (m/f/d)

                            The Stepstone Group GmbH
                            Dusseldorf
                            Partially remote
                            58000 - 68000 / (full-time estimate)
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            The Stepstone Group is a global job platform operating across 30+ countries with 4,000+ employees. They're hiring a People Analytics Manager to deliver workforce insights and drive data-driven decision-making through advanced analytics and AI. Experience in People Analytics or related field, strong statistical and advanced analytical methods, proficiency with Power BI or R, and familiarity with Workday are required.
                            The Stepstone Group is a global job platform operating across 30+ countries with 4,000+ employees. They're hiring a People Analytics Manager to deliver workforce insights and drive data-driven decision-making through advanced analytics and AI. Experience in People Analytics or related field, strong statistical and advanced analytical methods, proficiency with Power BI or R, and familiarity with Workday are required.
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                            Stepstone Premium Partner

                            E-Commerce Manager (m/w/d)

                            The Stepstone Group GmbH
                            Düsseldorf
                            Partially remote
                            60000 - 80000 / (full-time estimate)
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            The Stepstone Group operates a global online job platform across 30+ countries with 20+ brands. They're hiring an e-commerce manager to drive commercial performance and conversion across their B2B online shop. A degree in business informatics, business administration or related field, 3+ years in digital sales or e-commerce, and fluent German plus B2 English are required.
                            The Stepstone Group operates a global online job platform across 30+ countries with 20+ brands. They're hiring an e-commerce manager to drive commercial performance and conversion across their B2B online shop. A degree in business informatics, business administration or related field, 3+ years in digital sales or e-commerce, and fluent German plus B2 English are required.
                            more
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            Stepstone is Germany's leading online job platform, connecting millions of jobseekers with employers across industries. They're hiring an account executive to drive new B2B customer acquisition via phone, targeting SMEs nationwide with digital recruiting solutions. First sales or telemarketing experience, strong communication skills and proficiency with MS Office are required.
                            Stepstone is Germany's leading online job platform, connecting millions of jobseekers with employers across industries. They're hiring an account executive to drive new B2B customer acquisition via phone, targeting SMEs nationwide with digital recruiting solutions. First sales or telemarketing experience, strong communication skills and proficiency with MS Office are required.
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                            Stepstone Premium Partner
                            NEW
                            No cover letter required
                            Easy Apply
                            Stepstone is Germany's leading online job platform, part of the global Stepstone Group. They're hiring an account executive to drive new B2B customer acquisition via phone across Germany, focusing on SMEs. First sales or phone experience, strong communication skills, and proficiency with MS Office and CRM systems are required.
                            Stepstone is Germany's leading online job platform, part of the global Stepstone Group. They're hiring an account executive to drive new B2B customer acquisition via phone across Germany, focusing on SMEs. First sales or phone experience, strong communication skills, and proficiency with MS Office and CRM systems are required.
                            more
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            Stepstone is Germany's leading online job platform, enabling millions of hires across industries. They're hiring a junior sales executive to drive B2B new customer acquisition via phone across Germany, selling recruitment solutions to SMEs. First sales or telemarketing experience, strong communication skills and proficiency with MS Office and CRM systems are required.
                            Stepstone is Germany's leading online job platform, enabling millions of hires across industries. They're hiring a junior sales executive to drive B2B new customer acquisition via phone across Germany, selling recruitment solutions to SMEs. First sales or telemarketing experience, strong communication skills and proficiency with MS Office and CRM systems are required.
                            more
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            Stepstone is Germany's leading online job platform, connecting millions of jobseekers with employers across industries. They're hiring a junior sales executive to acquire new B2B customers across Germany via phone, selling recruitment solutions to SMEs. First sales or telemarketing experience, strong communication skills and proficiency with MS Office are required.
                            Stepstone is Germany's leading online job platform, connecting millions of jobseekers with employers across industries. They're hiring a junior sales executive to acquire new B2B customers across Germany via phone, selling recruitment solutions to SMEs. First sales or telemarketing experience, strong communication skills and proficiency with MS Office are required.
                            more
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            Stepstone is Germany's leading online job platform, part of the global Stepstone Group. They're hiring an account executive to drive new B2B customer acquisition across Germany via phone, focusing on SMEs. First sales or telemarketing experience, strong communication skills and proficiency with MS Office are required.
                            Stepstone is Germany's leading online job platform, part of the global Stepstone Group. They're hiring an account executive to drive new B2B customer acquisition across Germany via phone, focusing on SMEs. First sales or telemarketing experience, strong communication skills and proficiency with MS Office are required.
                            more
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            Stepstone ist eine führende Online-Jobplattform in Deutschland für Recruiting-Lösungen. They're hiring an inside sales representative to acquire new B2B customers across Germany via phone, selling the full Stepstone product portfolio. First sales or telemarketing experience, strong communication skills and proficiency with MS Office and CRM systems are required.
                            Stepstone ist eine führende Online-Jobplattform in Deutschland für Recruiting-Lösungen. They're hiring an inside sales representative to acquire new B2B customers across Germany via phone, selling the full Stepstone product portfolio. First sales or telemarketing experience, strong communication skills and proficiency with MS Office and CRM systems are required.
                            more
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            Stepstone is Germany's leading online job platform, enabling millions of hires across industries. They're hiring a junior sales executive to drive B2B new customer acquisition via phone across Germany, focusing on SMEs. First sales or telemarketing experience, strong communication skills and proficiency with MS Office and CRM systems are required.
                            Stepstone is Germany's leading online job platform, enabling millions of hires across industries. They're hiring a junior sales executive to drive B2B new customer acquisition via phone across Germany, focusing on SMEs. First sales or telemarketing experience, strong communication skills and proficiency with MS Office and CRM systems are required.
                            more
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            Stepstone is Germany's leading online job platform, connecting millions of jobseekers with employers across industries. They're hiring a junior sales executive to drive new B2B customer acquisition via phone, targeting SMEs nationwide with digital recruiting solutions. First sales or telemarketing experience, strong communication skills and proficiency with MS Office are required.
                            Stepstone is Germany's leading online job platform, connecting millions of jobseekers with employers across industries. They're hiring a junior sales executive to drive new B2B customer acquisition via phone, targeting SMEs nationwide with digital recruiting solutions. First sales or telemarketing experience, strong communication skills and proficiency with MS Office are required.
                            more
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            Stepstone is Germany's leading online job platform, connecting millions of job seekers with employers across industries. They're hiring an inside sales representative to acquire new B2B customers across Germany through phone outreach, selling their full recruiting solutions portfolio. First sales or telemarketing experience, strong communication skills and proficiency with MS Office are required.
                            Stepstone is Germany's leading online job platform, connecting millions of job seekers with employers across industries. They're hiring an inside sales representative to acquire new B2B customers across Germany through phone outreach, selling their full recruiting solutions portfolio. First sales or telemarketing experience, strong communication skills and proficiency with MS Office are required.
                            more
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            Stepstone is Germany's leading online job platform, enabling millions of hires across industries. They're hiring an account executive to drive new B2B customer acquisition nationwide via phone, focusing on SMEs. First sales or telemarketing experience, strong communication skills and proficiency with MS Office are required.
                            Stepstone is Germany's leading online job platform, enabling millions of hires across industries. They're hiring an account executive to drive new B2B customer acquisition nationwide via phone, focusing on SMEs. First sales or telemarketing experience, strong communication skills and proficiency with MS Office are required.
                            more
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            Stepstone ist eine führende Online-Jobplattform in Deutschland für Recruiter und Jobsuchende. They're looking for an inside sales mitarbeiter to acquire new B2B customers across Germany through active phone outreach, selling Stepstone's recruitment solutions to SMEs. First sales or phone experience, strong communication skills, proficiency with MS Office and CRM systems like Salesforce are required.
                            Stepstone ist eine führende Online-Jobplattform in Deutschland für Recruiter und Jobsuchende. They're looking for an inside sales mitarbeiter to acquire new B2B customers across Germany through active phone outreach, selling Stepstone's recruitment solutions to SMEs. First sales or phone experience, strong communication skills, proficiency with MS Office and CRM systems like Salesforce are required.
                            more
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            Stepstone is Germany's leading online job platform, connecting millions of job seekers with employers across industries. They're hiring an inside sales representative to acquire new B2B customers across Germany through outbound phone sales. First sales or telemarketing experience, strong communication skills and proficiency with MS Office are required.
                            Stepstone is Germany's leading online job platform, connecting millions of job seekers with employers across industries. They're hiring an inside sales representative to acquire new B2B customers across Germany through outbound phone sales. First sales or telemarketing experience, strong communication skills and proficiency with MS Office are required.
                            more
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            Stepstone is Germany's leading online job platform, enabling millions of hires across industries. They're hiring an account executive to drive new B2B customer acquisition via phone, targeting SMEs nationwide with digital recruiting solutions. First sales or telemarketing experience, strong communication skills and proficiency with MS Office are required.
                            Stepstone is Germany's leading online job platform, enabling millions of hires across industries. They're hiring an account executive to drive new B2B customer acquisition via phone, targeting SMEs nationwide with digital recruiting solutions. First sales or telemarketing experience, strong communication skills and proficiency with MS Office are required.
                            more
                            Stepstone Premium Partner

                            (Senior) Commercial Manager E-Commerce (m/w/d)

                            The Stepstone Group GmbH
                            Dusseldorf
                            Partially remote
                            60000 - 80000 / (full-time estimate)
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            The Stepstone Group operates a global online job platform across 30+ countries with 20+ brands. They're hiring a (senior) commercial manager E-commerce to drive B2B online shop performance and lead digital customer journey optimization. A degree in business informatics, business administration or related field, 3+ years in digital sales or e-commerce with commercial steering experience, and fluent German plus B2 English are required.
                            The Stepstone Group operates a global online job platform across 30+ countries with 20+ brands. They're hiring a (senior) commercial manager E-commerce to drive B2B online shop performance and lead digital customer journey optimization. A degree in business informatics, business administration or related field, 3+ years in digital sales or e-commerce with commercial steering experience, and fluent German plus B2 English are required.
                            more
                            Stepstone Premium Partner

                            (Senior) Category Manager E-Commerce (m/w/d)

                            The Stepstone Group GmbH
                            Düsseldorf
                            Partially remote
                            60000 - 80000 / (full-time estimate)
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            The Stepstone Group operates a global online job platform across 30+ countries with 20+ brands. They're hiring a (Senior) Category Manager E-Commerce to drive commercial performance and lead the B2B online shop's digital customer journey. A degree in business informatics, business administration or related field, 3+ years in digital sales, category management or e-commerce, and fluent German with B2+ English are required.
                            The Stepstone Group operates a global online job platform across 30+ countries with 20+ brands. They're hiring a (Senior) Category Manager E-Commerce to drive commercial performance and lead the B2B online shop's digital customer journey. A degree in business informatics, business administration or related field, 3+ years in digital sales, category management or e-commerce, and fluent German with B2+ English are required.
                            more
                            Stepstone Premium Partner

                            (Senior) Sales Manager E-Commerce (m/w/d)

                            The Stepstone Group GmbH
                            Dusseldorf
                            Partially remote
                            60000 - 80000 / (full-time estimate)
                            Stepstone Premium Partner
                            No cover letter required
                            Easy Apply
                            The Stepstone Group operates a global online job platform across 30+ countries with 20+ brands. They're hiring a (Senior) Sales Manager E-Commerce to drive commercial performance and lead the B2B online shop's digital customer journey. A degree in business informatics, business administration or related field, 3+ years in digital sales or e-commerce with commercial steering experience, and fluent German plus B2 English are required.
                            The Stepstone Group operates a global online job platform across 30+ countries with 20+ brands. They're hiring a (Senior) Sales Manager E-Commerce to drive commercial performance and lead the B2B online shop's digital customer journey. A degree in business informatics, business administration or related field, 3+ years in digital sales or e-commerce with commercial steering experience, and fluent German plus B2 English are required.
                            more
                            Stepstone Premium Partner

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                            What is the average salary for Customer Service Manager?

                            Average salary per year
                            44.900 €

                            The average salary for a Customer Service Manager is 44.900 €. Customer Service Manager salaries range from 38.300 € to 55.100 €.

                            Frequently Asked Questions

                            How many Customer Service Manager jobs are available on StepStone?
                            There are 62 Customer Service Manager jobs available on StepStone right now.

                            What other similar jobs are there to Customer Service Manager jobs?
                            As well as Customer Service Manager jobs, you can find Customer Success Manager, Customer Support, Customer Service Mitarbeiter, amongst many others.

                            How many temporary and part-time Customer Service Manager jobs are available?
                            There are 0 temporary Customer Service Manager jobs and 1 part-time Customer Service Manager jobs available at the moment.

                            Which places are popular for Customer Service Manager jobs?
                            People who are interested in Customer Service Manager jobs prefer to look in Berlin, Hamburg, München.

                            Which industry do Customer Service Manager jobs belong to?
                            Customer Service Manager jobs are part of the Customer Service industry.

                            Which skills are beneficial for Customer Service Manager jobs?
                            The following skills are useful for Customer Service Manager jobs: Sales, B2B Marketing, Salesforce, Communication, Result Oriented, Customer Service, Patient Service, Safe Manner, CRM systems, MS Excel, New Customers, Recruitment, Telesales, Company Success, Corporate Customers, Implement goals, Lead Qualification, Listening skills, MS Outlook, Needs Analysis.