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DHL Solutions
Transport & Logistik • 1-10 Employees
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                            15 results for Customer Satisfaction Manager jobs

                            Implementation Expert (m/w/d) – Operations & Warehouse Implementation

                            DHL Solutions
                            Bonn
                            Partially remote
                            60000 - 81000 / (full-time estimate)
                            DHL Supply Chain is the world's leading contract logistics provider. They're hiring an implementation expert to drive warehouse operations projects from design through stable go-live. Several years of warehouse operations and implementation experience, deep WMS system knowledge, and strong cross-level communication skills are required.
                            DHL Supply Chain is the world's leading contract logistics provider. They're hiring an implementation expert to drive warehouse operations projects from design through stable go-live. Several years of warehouse operations and implementation experience, deep WMS system knowledge, and strong cross-level communication skills are required.
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                            Key Account Manager (m/w/d)

                            DHL Global Forwarding
                            Frankfurt am Main
                            68000 - 90000 / (full-time estimate)
                            DHL Global Forwarding is the air and sea freight specialist of DPDHL Group, operating in over 150 countries. They're hiring a key account manager to manage major clients and acquire new business across Germany. A completed apprenticeship in freight forwarding or relevant degree, several years managing large accounts, and fluent German and English are required.
                            DHL Global Forwarding is the air and sea freight specialist of DPDHL Group, operating in over 150 countries. They're hiring a key account manager to manage major clients and acquire new business across Germany. A completed apprenticeship in freight forwarding or relevant degree, several years managing large accounts, and fluent German and English are required.
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                            No match yet? There are 13 more jobs that could match your search

                            Experte (Customer Service Forecasting) (m/w/d)

                            Deutsche Post Customer Service Center GmbH
                            Bielefeld, D-PLZ 53
                            Partially remote
                            70000 - 80000 / (full-time estimate)
                            DHL Group's Post & Paket Deutschland division is Germany's leading postal and parcel delivery service. They're hiring a Customer Service Forecasting Expert to develop and interpret forecasting models for contact centre volumes. Experience in forecasting, analytics and data science, strong Python and SQL skills, and proficiency with BI tools are required.
                            DHL Group's Post & Paket Deutschland division is Germany's leading postal and parcel delivery service. They're hiring a Customer Service Forecasting Expert to develop and interpret forecasting models for contact centre volumes. Experience in forecasting, analytics and data science, strong Python and SQL skills, and proficiency with BI tools are required.
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                            Deutsche Post DHL Group's customer service division operates conversational AI products serving millions of customers. They're hiring a senior product owner to lead strategic development of their VoiceBot Jana and ChatBot Marie platforms. Extensive product management experience, proven stakeholder leadership, fluency in agile frameworks like Scrum or SAFe, and very good German plus good English are required.
                            Deutsche Post DHL Group's customer service division operates conversational AI products serving millions of customers. They're hiring a senior product owner to lead strategic development of their VoiceBot Jana and ChatBot Marie platforms. Extensive product management experience, proven stakeholder leadership, fluency in agile frameworks like Scrum or SAFe, and very good German plus good English are required.
                            more

                            Experte (m/w/d) Product Owner

                            Deutsche Post Customer Service Center GmbH
                            Bonn
                            Partially remote
                            Deutsche Post DHL Group's customer service division operates conversational AI products serving millions of customers. They're hiring a product owner to lead strategic development of their VoiceBot Jana and ChatBot Marie platforms. Extensive product management experience in digital products, proficiency with Agile frameworks and Jira, and strong stakeholder management skills are required.
                            Deutsche Post DHL Group's customer service division operates conversational AI products serving millions of customers. They're hiring a product owner to lead strategic development of their VoiceBot Jana and ChatBot Marie platforms. Extensive product management experience in digital products, proficiency with Agile frameworks and Jira, and strong stakeholder management skills are required.
                            more
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring an oceanfreight import supervisor to lead a sea freight team in Düsseldorf, overseeing shipment processing, customs clearance and transport chain management. A completed apprenticeship in freight forwarding or equivalent commercial training, several years of sea freight experience with import focus, and fluent German and good English are required.
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring an oceanfreight import supervisor to lead a sea freight team in Düsseldorf, overseeing shipment processing, customs clearance and transport chain management. A completed apprenticeship in freight forwarding or equivalent commercial training, several years of sea freight experience with import focus, and fluent German and good English are required.
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                            Deutsche Post E-Post Solutions GmbH provides digital communication and mailing solutions. They're hiring a specialist sales support professional to manage complex tenders, quotations and calculations for strategic customer requests. A completed business degree or commercial apprenticeship with further training, several years of tender management experience, and strong expertise in public procurement regulations are required.
                            Deutsche Post E-Post Solutions GmbH provides digital communication and mailing solutions. They're hiring a specialist sales support professional to manage complex tenders, quotations and calculations for strategic customer requests. A completed business degree or commercial apprenticeship with further training, several years of tender management experience, and strong expertise in public procurement regulations are required.
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                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring an AFR Pricing Desk Specialist to manage route pricing, create customer quotations and handle cross-trades for air freight clients. A completed apprenticeship in freight forwarding or equivalent commercial training, air freight pricing and tender management experience, and fluent English are required.
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring an AFR Pricing Desk Specialist to manage route pricing, create customer quotations and handle cross-trades for air freight clients. A completed apprenticeship in freight forwarding or equivalent commercial training, air freight pricing and tender management experience, and fluent English are required.
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                            Airfreight Operations Specialist Aerospace (m/w/d)

                            DHL Global Forwarding
                            Leipzig
                            Partially remote
                            38000 - 55000 / (full-time estimate)
                            DHL Global Forwarding is the world's leading air freight and second-largest sea freight provider. They're hiring an airfreight operations specialist aerospace to manage international shipment processing and transport chains. A completed apprenticeship in freight forwarding or equivalent commercial training, air freight experience, strong English proficiency and good M365 skills are required.
                            DHL Global Forwarding is the world's leading air freight and second-largest sea freight provider. They're hiring an airfreight operations specialist aerospace to manage international shipment processing and transport chains. A completed apprenticeship in freight forwarding or equivalent commercial training, air freight experience, strong English proficiency and good M365 skills are required.
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                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to organize and process air freight imports at their Nuremberg site. A completed apprenticeship as Kaufmann für Spedition und Logistikdienstleistung, extensive AFR import knowledge, strong MS Office skills and fluent German and English communication are required.
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to organize and process air freight imports at their Nuremberg site. A completed apprenticeship as Kaufmann für Spedition und Logistikdienstleistung, extensive AFR import knowledge, strong MS Office skills and fluent German and English communication are required.
                            more
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to manage air freight export shipments, transport chains and customer communications in Düsseldorf. A completed apprenticeship in freight forwarding or comparable commercial training, extensive air freight process knowledge, good English proficiency and strong IT skills are required.
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to manage air freight export shipments, transport chains and customer communications in Düsseldorf. A completed apprenticeship in freight forwarding or comparable commercial training, extensive air freight process knowledge, good English proficiency and strong IT skills are required.
                            more

                            Sales Support Specialist (m/w/d)

                            DHL Global Forwarding
                            Ratingen
                            46000 - 65000 / (full-time estimate)
                            DHL Global Forwarding is the air and sea freight specialist of DPDHL Group, operating in over 150 countries. They're hiring a sales support specialist to process RFQs, prepare quotes and manage customer relationships in Düsseldorf. A completed apprenticeship in freight forwarding or logistics, customer service or sales experience, and fluent English are required.
                            DHL Global Forwarding is the air and sea freight specialist of DPDHL Group, operating in over 150 countries. They're hiring a sales support specialist to process RFQs, prepare quotes and manage customer relationships in Düsseldorf. A completed apprenticeship in freight forwarding or logistics, customer service or sales experience, and fluent English are required.
                            more

                            Sales Support Specialist (m/w/d)

                            DHL Global Forwarding
                            Mannheim
                            49000 - 68000 / (full-time estimate)
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a sales support specialist to process RFQs, prepare quotes and implement customer solutions. A completed apprenticeship in freight forwarding or logistics, customer service or sales experience, strong MS Office and CRM skills, and fluent English are required.
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a sales support specialist to process RFQs, prepare quotes and implement customer solutions. A completed apprenticeship in freight forwarding or logistics, customer service or sales experience, strong MS Office and CRM skills, and fluent English are required.
                            more
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to manage air freight export shipments, transport chains and customer communications in Nuremberg. A completed apprenticeship as Kaufmann für Spedition und Logistikdienstleistung, good English proficiency, strong MS Office skills and air freight experience are required.
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to manage air freight export shipments, transport chains and customer communications in Nuremberg. A completed apprenticeship as Kaufmann für Spedition und Logistikdienstleistung, good English proficiency, strong MS Office skills and air freight experience are required.
                            more
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to manage air freight import shipments, bookings and customer requirements in Munich. A completed apprenticeship as Kaufmann (m/w/d) für Spedition und Logistikdienstleistung, extensive air freight process knowledge, strong IT skills and fluent English are required.
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to manage air freight import shipments, bookings and customer requirements in Munich. A completed apprenticeship as Kaufmann (m/w/d) für Spedition und Logistikdienstleistung, extensive air freight process knowledge, strong IT skills and fluent English are required.
                            more

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                            What is the average salary for Customer Satisfaction Manager?

                            Average salary per year
                            53.400 €

                            The average salary for a Customer Satisfaction Manager is 53.400 €. Customer Satisfaction Manager salaries range from 45.400 € to 63.700 €.

                            Frequently Asked Questions

                            How many Customer Satisfaction Manager jobs are available on StepStone?
                            There are 15 Customer Satisfaction Manager jobs available on StepStone right now.

                            What other similar jobs are there to Customer Satisfaction Manager jobs?
                            As well as Customer Satisfaction Manager jobs, you can find Kundenservice, Customer Success Manager, Customer Support, amongst many others.

                            How many temporary and part-time Customer Satisfaction Manager jobs are available?
                            There are 0 temporary Customer Satisfaction Manager jobs and 3 part-time Customer Satisfaction Manager jobs available at the moment.

                            Which places are popular for Customer Satisfaction Manager jobs?
                            People who are interested in Customer Satisfaction Manager jobs prefer to look in Munich, Frankfurt am Main, Leipzig.

                            Which industry do Customer Satisfaction Manager jobs belong to?
                            Customer Satisfaction Manager jobs are part of the Customer Service industry.

                            Which skills are beneficial for Customer Satisfaction Manager jobs?
                            The following skills are useful for Customer Satisfaction Manager jobs: Forwarders, Flexibility, Communication, Customer Service, Result Oriented, Air freight, Computing, Business, Festivals, Imports, IT literate, Logistics, MS Excel, PowerPoint, Sales, Sales Support, Agile Methods, Air Fright Export, Business Modeling, Conflict Management.