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DHL Express
Transport & Logistik • 10000+ Employees
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                            8 results for Kundensupport jobs

                            Senior Experte (m/w/d) Product Owner

                            Deutsche Post Customer Service Center GmbH
                            Bonn
                            Partially remote
                            Deutsche Post DHL Group's customer service division operates conversational AI products serving millions of customers. They're hiring a senior product owner to lead strategic development of their VoiceBot Jana and ChatBot Marie platforms. Extensive product management experience, proven stakeholder leadership, fluency in agile frameworks like Scrum or SAFe, and very good German plus good English are required.
                            Deutsche Post DHL Group's customer service division operates conversational AI products serving millions of customers. They're hiring a senior product owner to lead strategic development of their VoiceBot Jana and ChatBot Marie platforms. Extensive product management experience, proven stakeholder leadership, fluency in agile frameworks like Scrum or SAFe, and very good German plus good English are required.
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                            Experte (Customer Service Forecasting) (m/w/d)

                            Deutsche Post Customer Service Center GmbH
                            Bielefeld, D-PLZ 53
                            Partially remote
                            70000 - 80000 / (full-time estimate)
                            DHL Group's Post & Paket Deutschland division is Germany's leading postal and parcel delivery service. They're hiring a Customer Service Forecasting Expert to develop and interpret forecasting models for contact centre volumes. Experience in forecasting, analytics and data science, strong Python and SQL skills, and proficiency with BI tools are required.
                            DHL Group's Post & Paket Deutschland division is Germany's leading postal and parcel delivery service. They're hiring a Customer Service Forecasting Expert to develop and interpret forecasting models for contact centre volumes. Experience in forecasting, analytics and data science, strong Python and SQL skills, and proficiency with BI tools are required.
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                            Sales Support Specialist (m/w/d)

                            DHL Global Forwarding
                            Ratingen
                            46000 - 65000 / (full-time estimate)
                            DHL Global Forwarding is the air and sea freight specialist of DPDHL Group, operating in over 150 countries. They're hiring a sales support specialist to process RFQs, prepare quotes and manage customer relationships in Düsseldorf. A completed apprenticeship in freight forwarding or logistics, customer service or sales experience, and fluent English are required.
                            DHL Global Forwarding is the air and sea freight specialist of DPDHL Group, operating in over 150 countries. They're hiring a sales support specialist to process RFQs, prepare quotes and manage customer relationships in Düsseldorf. A completed apprenticeship in freight forwarding or logistics, customer service or sales experience, and fluent English are required.
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                            Sales Support Specialist (m/w/d)

                            DHL Global Forwarding
                            Mannheim
                            49000 - 68000 / (full-time estimate)
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a sales support specialist to process RFQs, prepare quotes and implement customer solutions. A completed apprenticeship in freight forwarding or logistics, customer service or sales experience, strong MS Office and CRM skills, and fluent English are required.
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a sales support specialist to process RFQs, prepare quotes and implement customer solutions. A completed apprenticeship in freight forwarding or logistics, customer service or sales experience, strong MS Office and CRM skills, and fluent English are required.
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                            Deutsche Post InHaus Services GmbH is a subsidiary of Deutsche Post AG offering mail solutions for business customers. They're hiring a production assistant at their ID office in Erlangen to process employee ID and PKI certificate applications. Advanced German and English proficiency, strong Microsoft Office skills and experience handling confidential customer data are required.
                            Deutsche Post InHaus Services GmbH is a subsidiary of Deutsche Post AG offering mail solutions for business customers. They're hiring a production assistant at their ID office in Erlangen to process employee ID and PKI certificate applications. Advanced German and English proficiency, strong Microsoft Office skills and experience handling confidential customer data are required.
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                            Experte (m/w/d) Product Owner

                            Deutsche Post Customer Service Center GmbH
                            Bonn
                            Partially remote
                            Deutsche Post DHL Group's customer service division operates conversational AI products serving millions of customers. They're hiring a product owner to lead strategic development of their VoiceBot Jana and ChatBot Marie platforms. Extensive product management experience in digital products, proficiency with Agile frameworks and Jira, and strong stakeholder management skills are required.
                            Deutsche Post DHL Group's customer service division operates conversational AI products serving millions of customers. They're hiring a product owner to lead strategic development of their VoiceBot Jana and ChatBot Marie platforms. Extensive product management experience in digital products, proficiency with Agile frameworks and Jira, and strong stakeholder management skills are required.
                            more
                            Deutsche Post E-Post Solutions GmbH provides digital communication and mailing solutions. They're hiring a specialist sales support professional to manage complex tenders, quotations and calculations for strategic customer requests. A completed business degree or commercial apprenticeship with further training, several years of tender management experience, and strong expertise in public procurement regulations are required.
                            Deutsche Post E-Post Solutions GmbH provides digital communication and mailing solutions. They're hiring a specialist sales support professional to manage complex tenders, quotations and calculations for strategic customer requests. A completed business degree or commercial apprenticeship with further training, several years of tender management experience, and strong expertise in public procurement regulations are required.
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                            Deutsche Post operates one of Germany's largest access networks with around 41,000 stationary pickup and sales points. They're hiring a test manager/packstation expert to independently plan, organize and oversee test tasks for packstation format acceptance on a fixed-term basis in Bonn. Proven packstation testing experience, expert proficiency in Jira and Confluence, fluent German and English, and strong MS Office skills are required.
                            Deutsche Post operates one of Germany's largest access networks with around 41,000 stationary pickup and sales points. They're hiring a test manager/packstation expert to independently plan, organize and oversee test tasks for packstation format acceptance on a fixed-term basis in Bonn. Proven packstation testing experience, expert proficiency in Jira and Confluence, fluent German and English, and strong MS Office skills are required.
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                            What is the average salary for Kundensupport?

                            Average salary per year
                            36.200 €

                            The average salary for a Kundensupport is 36.200 €. Kundensupport salaries range from 29.100 € to 44.000 €.

                            Frequently Asked Questions

                            How many Kundensupport jobs are available on StepStone?
                            There are 8 Kundensupport jobs available on StepStone right now.

                            What other similar jobs are there to Kundensupport jobs?
                            As well as Kundensupport jobs, you can find Kundenservice, Sachbearbeitung, Customer Support, amongst many others.

                            Which places are popular for Kundensupport jobs?
                            People who are interested in Kundensupport jobs prefer to look in Mannheim, Bonn, Bielefeld.

                            Which skills are beneficial for Kundensupport jobs?
                            The following skills are useful for Kundensupport jobs: Customer Service, Communication, PowerPoint, Drafting, Jira, MS Excel, Sales, Sales Support, Agile Methods, Business Modeling, Conflict Management, Corporate Customers, CRM software, Customer Requests, Development, Digital Product, Engagement, Flexibility, Forwarders, Frameworks.