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DHL Express
Transport & Logistik • 10000+ Employees
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                            19 results for Customer Care jobs

                            Assistent im Bereich Customer Service (m/w/d) - Logistik

                            DHL Solutions
                            Essen
                            32000 - 44000 / (full-time estimate)
                            DHL Supply Chain is a global contract logistics provider delivering tailored supply chain solutions across industries. They're hiring a customer service assistant to monitor shipments, support performance optimization and serve as the primary client contact. Commercial experience from study, apprenticeship or relevant work, fluent German and good English, and strong organizational and customer-focused skills are required.
                            DHL Supply Chain is a global contract logistics provider delivering tailored supply chain solutions across industries. They're hiring a customer service assistant to monitor shipments, support performance optimization and serve as the primary client contact. Commercial experience from study, apprenticeship or relevant work, fluent German and good English, and strong organizational and customer-focused skills are required.
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                            Experte (Customer Service Forecasting) (m/w/d)

                            Deutsche Post Customer Service Center GmbH
                            Bielefeld, D-PLZ 53
                            Partially remote
                            70000 - 80000 / (full-time estimate)
                            DHL Group's Post & Paket Deutschland division is Germany's leading postal and parcel delivery service. They're hiring a Customer Service Forecasting Expert to develop and interpret forecasting models for contact centre volumes. Experience in forecasting, analytics and data science, strong Python and SQL skills, and proficiency with BI tools are required.
                            DHL Group's Post & Paket Deutschland division is Germany's leading postal and parcel delivery service. They're hiring a Customer Service Forecasting Expert to develop and interpret forecasting models for contact centre volumes. Experience in forecasting, analytics and data science, strong Python and SQL skills, and proficiency with BI tools are required.
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                            Senior Experte (m/w/d) Product Owner

                            Deutsche Post Customer Service Center GmbH
                            Bonn
                            Partially remote
                            71000 - 94000 / (full-time estimate)
                            Deutsche Post DHL Group's customer service division operates conversational AI products serving millions of customers. They're hiring a senior product owner to lead strategic development of their VoiceBot Jana and ChatBot Marie platforms. Extensive product management experience, proven stakeholder leadership, fluency in agile frameworks like Scrum or SAFe, and very good German plus good English are required.
                            Deutsche Post DHL Group's customer service division operates conversational AI products serving millions of customers. They're hiring a senior product owner to lead strategic development of their VoiceBot Jana and ChatBot Marie platforms. Extensive product management experience, proven stakeholder leadership, fluency in agile frameworks like Scrum or SAFe, and very good German plus good English are required.
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                            Deutsche Post E-Post Solutions GmbH provides digital communication and mailing solutions. They're hiring a specialist sales support professional to manage complex tenders, quotations and calculations for strategic customer requests. A completed business degree or commercial apprenticeship with further training, several years of tender management experience, and strong expertise in public procurement regulations are required.
                            Deutsche Post E-Post Solutions GmbH provides digital communication and mailing solutions. They're hiring a specialist sales support professional to manage complex tenders, quotations and calculations for strategic customer requests. A completed business degree or commercial apprenticeship with further training, several years of tender management experience, and strong expertise in public procurement regulations are required.
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                            NEW

                            Sales Support Specialist (m/w/d)

                            DHL Global Forwarding
                            Ratingen
                            46000 - 65000 / (full-time estimate)
                            DHL Global Forwarding is the air and sea freight specialist of DPDHL Group, operating in over 150 countries. They're hiring a sales support specialist to process RFQs, prepare quotes and manage customer relationships in Düsseldorf. A completed apprenticeship in freight forwarding or logistics, customer service or sales experience, and fluent English are required.
                            DHL Global Forwarding is the air and sea freight specialist of DPDHL Group, operating in over 150 countries. They're hiring a sales support specialist to process RFQs, prepare quotes and manage customer relationships in Düsseldorf. A completed apprenticeship in freight forwarding or logistics, customer service or sales experience, and fluent English are required.
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                            Sales Support Specialist (m/w/d)

                            DHL Global Forwarding
                            Mannheim
                            49000 - 68000 / (full-time estimate)
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a sales support specialist to process RFQs, prepare quotes and implement customer solutions. A completed apprenticeship in freight forwarding or logistics, customer service or sales experience, strong MS Office and CRM skills, and fluent English are required.
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a sales support specialist to process RFQs, prepare quotes and implement customer solutions. A completed apprenticeship in freight forwarding or logistics, customer service or sales experience, strong MS Office and CRM skills, and fluent English are required.
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                            Experte (m/w/d) Product Owner

                            Deutsche Post Customer Service Center GmbH
                            Bonn
                            Partially remote
                            65000 - 86000 / (full-time estimate)
                            Deutsche Post DHL Group's customer service division operates conversational AI products serving millions of customers. They're hiring a product owner to lead strategic development of their VoiceBot Jana and ChatBot Marie platforms. Extensive product management experience in digital products, proficiency with Agile frameworks and Jira, and strong stakeholder management skills are required.
                            Deutsche Post DHL Group's customer service division operates conversational AI products serving millions of customers. They're hiring a product owner to lead strategic development of their VoiceBot Jana and ChatBot Marie platforms. Extensive product management experience in digital products, proficiency with Agile frameworks and Jira, and strong stakeholder management skills are required.
                            more
                            Deutsche Post operates one of Germany's largest access networks with around 41,000 stationary pickup and sales points. They're hiring a test manager/packstation expert to independently plan, organize and oversee test tasks for packstation format acceptance on a fixed-term basis in Bonn. Proven packstation testing experience, expert proficiency in Jira and Confluence, fluent German and English, and strong MS Office skills are required.
                            Deutsche Post operates one of Germany's largest access networks with around 41,000 stationary pickup and sales points. They're hiring a test manager/packstation expert to independently plan, organize and oversee test tasks for packstation format acceptance on a fixed-term basis in Bonn. Proven packstation testing experience, expert proficiency in Jira and Confluence, fluent German and English, and strong MS Office skills are required.
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                            Produktionsassistenz Ausweisstelle in Erlangen (m/w/d)

                            Deutsche Post InHaus Services GmbH
                            Erlangen
                            31000 - 46000 / (full-time estimate)
                            Deutsche Post InHaus Services GmbH is a subsidiary of Deutsche Post AG offering mail solutions for business customers. They're hiring a production assistant at their ID office in Erlangen to process employee ID and PKI certificate applications. Advanced German and English proficiency, strong Microsoft Office skills and experience handling confidential customer data are required.
                            Deutsche Post InHaus Services GmbH is a subsidiary of Deutsche Post AG offering mail solutions for business customers. They're hiring a production assistant at their ID office in Erlangen to process employee ID and PKI certificate applications. Advanced German and English proficiency, strong Microsoft Office skills and experience handling confidential customer data are required.
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                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to manage air freight export documentation, bookings and customer orders in Stuttgart. A completed apprenticeship as Kaufmann (m/w/d) für Spedition und Logistikdienstleistung, extensive AFR export knowledge and strong MS Office skills are required.
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to manage air freight export documentation, bookings and customer orders in Stuttgart. A completed apprenticeship as Kaufmann (m/w/d) für Spedition und Logistikdienstleistung, extensive AFR export knowledge and strong MS Office skills are required.
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                            DHL Global Forwarding is the world's leading air freight specialist and number two in sea freight. They're hiring a kaufmann for spedition and logistikdienstleistung to create export documents and manage shipment processing in Freiburg. A completed apprenticeship in freight forwarding, extensive AFR export knowledge and strong German and English communication are required.
                            DHL Global Forwarding is the world's leading air freight specialist and number two in sea freight. They're hiring a kaufmann for spedition and logistikdienstleistung to create export documents and manage shipment processing in Freiburg. A completed apprenticeship in freight forwarding, extensive AFR export knowledge and strong German and English communication are required.
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                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to organize and process air freight imports at their Nuremberg site. A completed apprenticeship as Kaufmann für Spedition und Logistikdienstleistung, extensive AFR import knowledge, strong MS Office skills and fluent German and English communication are required.
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to organize and process air freight imports at their Nuremberg site. A completed apprenticeship as Kaufmann für Spedition und Logistikdienstleistung, extensive AFR import knowledge, strong MS Office skills and fluent German and English communication are required.
                            more

                            No match yet? There are 7 more jobs that could match your search

                            DHL Global Forwarding is the air and sea freight specialist of DPDHL Group, operating in over 150 countries. They're hiring a customer program manager to build strategic client relationships, manage account roadmaps and drive value creation. A degree in supply chain management, logistics or business administration, multiple years in freight forwarding and PO management, strong Excel and PowerPoint skills, and fluent English are required.
                            DHL Global Forwarding is the air and sea freight specialist of DPDHL Group, operating in over 150 countries. They're hiring a customer program manager to build strategic client relationships, manage account roadmaps and drive value creation. A degree in supply chain management, logistics or business administration, multiple years in freight forwarding and PO management, strong Excel and PowerPoint skills, and fluent English are required.
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                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to manage sea freight import shipments, handling customs clearance, transport chains and customer communications. A completed apprenticeship as Kaufmann für Spedition und Logistikdienstleistung or equivalent commercial qualification, sea freight experience, Office 365 proficiency and fluent German and English are required.
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to manage sea freight import shipments, handling customs clearance, transport chains and customer communications. A completed apprenticeship as Kaufmann für Spedition und Logistikdienstleistung or equivalent commercial qualification, sea freight experience, Office 365 proficiency and fluent German and English are required.
                            more
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to manage sea freight imports, handling shipment processing and transport chain coordination in Leipzig. A completed apprenticeship as Kaufmann für Spedition und Logistikdienstleistung or equivalent commercial training, proficiency in Office 365, very good German and good English are required.
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to manage sea freight imports, handling shipment processing and transport chain coordination in Leipzig. A completed apprenticeship as Kaufmann für Spedition und Logistikdienstleistung or equivalent commercial training, proficiency in Office 365, very good German and good English are required.
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                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring an AFR Pricing Desk Specialist to manage route pricing, create customer quotations and handle cross-trades for air freight clients. A completed apprenticeship in freight forwarding or equivalent commercial training, air freight pricing and tender management experience, and fluent English are required.
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring an AFR Pricing Desk Specialist to manage route pricing, create customer quotations and handle cross-trades for air freight clients. A completed apprenticeship in freight forwarding or equivalent commercial training, air freight pricing and tender management experience, and fluent English are required.
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                            Airfreight Operations Specialist Aerospace (m/w/d)

                            DHL Global Forwarding
                            Leipzig
                            Partially remote
                            38000 - 55000 / (full-time estimate)
                            DHL Global Forwarding is the world's leading air freight and second-largest sea freight provider. They're hiring an airfreight operations specialist aerospace to manage international shipment processing and transport chains. A completed apprenticeship in freight forwarding or equivalent commercial training, air freight experience, strong English proficiency and good M365 skills are required.
                            DHL Global Forwarding is the world's leading air freight and second-largest sea freight provider. They're hiring an airfreight operations specialist aerospace to manage international shipment processing and transport chains. A completed apprenticeship in freight forwarding or equivalent commercial training, air freight experience, strong English proficiency and good M365 skills are required.
                            more
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to manage air freight export shipments, transport chains and customer communications in Düsseldorf. A completed apprenticeship in freight forwarding or comparable commercial training, extensive air freight process knowledge, good English proficiency and strong IT skills are required.
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring a Kaufmann (m/w/d) für Spedition und Logistikdienstleistung to manage air freight export shipments, transport chains and customer communications in Düsseldorf. A completed apprenticeship in freight forwarding or comparable commercial training, extensive air freight process knowledge, good English proficiency and strong IT skills are required.
                            more
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring an oceanfreight import supervisor to lead a sea freight team in Düsseldorf, overseeing shipment processing, customs clearance and transport chain management. A completed apprenticeship in freight forwarding or equivalent commercial training, several years of sea freight experience with import focus, and fluent German and good English are required.
                            DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group, operating in over 150 countries. They're hiring an oceanfreight import supervisor to lead a sea freight team in Düsseldorf, overseeing shipment processing, customs clearance and transport chain management. A completed apprenticeship in freight forwarding or equivalent commercial training, several years of sea freight experience with import focus, and fluent German and good English are required.
                            more

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                            What is the average salary for Customer Care?

                            Average salary per year
                            38.000 €

                            The average salary for a Customer Care is 38.000 €. Customer Care salaries range from 31.000 € to 46.400 €.

                            Frequently Asked Questions

                            How many Customer Care jobs are available on StepStone?
                            There are 19 Customer Care jobs available on StepStone right now.

                            What other similar jobs are there to Customer Care jobs?
                            As well as Customer Care jobs, you can find Kundenservice, Customer Success Manager, Customer Support, amongst many others.

                            How many temporary and part-time Customer Care jobs are available?
                            There are 0 temporary Customer Care jobs and 2 part-time Customer Care jobs available at the moment.

                            Which places are popular for Customer Care jobs?
                            People who are interested in Customer Care jobs prefer to look in Berlin, Frankfurt am Main, München.

                            Which skills are beneficial for Customer Care jobs?
                            The following skills are useful for Customer Care jobs: Forwarders, Flexibility, Computing, Customer Service, Result Oriented, Communication, PowerPoint, Air freight, Business, Logistics, MS Excel, Air Fright Export, Customer Oriented, Drafting, Festivals, Jira, Safe Manner, Sales, Sales Support, Agile Methods.