We are looking for a Quality Assurance Lead Nurse (known internally as a Near Patient Quality Assurance Lead) to champion high standards of patient care and drive continuous service improvement across our near patient nursing teams. * In consultation with the Clinical Quality Assurance and Innovation Lead and the Head of Clinical Quality define, implement, and administer key service quality guidelines and procedures. You'll lead quality initiatives, oversee service recovery processes, analyse provider outcome data, and support audits, credentialing, and corrective action planning to uphold the TRICARE Overseas Program's clinical quality standards. * Lead quality initiatives, processes and oversight of customer service / service recovery responses, in partnership with the in-country teams. * Support the Country in raising and maintaining the quality of the near patient ...
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