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Description
We're a company of pioneers. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. For today’s pioneers, that’s exactly why there’s no place on Earth they’d rather build than Amazon.
When Amazon.com launched in 1995, it was with the mission “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.” This goal continues today, but Amazon’s customers are worldwide now, and have grown to include millions of Consumers, Sellers, Content Creators, and Developers & Enterprises. Each of these groups has different needs, and we always work to meet those needs, innovating new solutions to make things easier, faster, better, and more cost-effective.
Since opening our virtual doors in 1995, Amazon has been pushing the boundaries of possible further and further.
Our entire business works hard to delight our customers – from the second an order is placed online, to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. This can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams’ band together, roll up their sleeves, and are not content with just standing still. We are aiming to become the most customer-centric company on Earth.
At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. The EU Customer Fulfilment Yard Operations team is seeking Area Managers to work in our Amazon EU Fulfilment Centres and manage operations in our yards. If you thrive in a challenging and fast-paced environment, we might be your perfect match. We don’t like to sit still, which is why we always treat every day like its day one. It’s that kind of spirit that drives our success now and in the future. And you could be part of it.
Job ID: 1434486 | Amazon SZ Wolfhagen GmbH
Responsibilities:
The Yard Operations Area Manager (m/w/d) is responsible for managing yard operations in coordination with FC Dock, Receive and Ship teams to ensure FIFO processing and mitigate CX impact risks. An ideal candidate has a background in transportation operations and has excellent program management skills. He/she has the ability to lead and mentor people; analyse data and make sound recommendations in an often ambiguous environment. One of the main responsibilities in this role is to standardize and improve processes; while analysing and eliminating root cause of defects within the current systems. This job will require exceptional communication skills and the ability to influence change at a local (facility) and global level.
- Partner with FC leadership to improve On-time Performance of trucks in and out of yards, Safety and Customer Experience metrics
- Channelize communication between FC, Network Operations Center and Carriers to streamline flow of trucks in the yard to ensure on-time arrival and departure of trucks
- Accountable to report yard performance to the local FC leadership, identify root causes for structural issues and drive resolution with multiple stakeholder
- Support all safety programs and OSHA compliance to ensure a safe work environment for associates in the yard
- Proactively identify and lead process improvement initiatives and implementation of Lean tools
- Work within various time constraints to meet critical business needs; while measuring and identifying activities performed.
- Ability to develop standard work and share best practices with our Global Transportation Operations teams
- Ability to work some weekend shifts as needed (this team provides tactical support to Amazon’s fulfilment network 6 days/week).
Basic qualifications
- A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience
- MS Office experience required, with intermediate proficiency in Excel; Basic proficiency in SQL or Access
- Experience with performance metrics, decision making based on data and leading process improvements
- Know-how of Lean and Six Sigma methodologies
- Strong inter-personal and relationship-building skills.
- Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays
- Fluency in English and German is mandatory
PREFERRED QUALIFICATIONS
- Master degree in Logistics/Supply Chain/Mathematics/Science/Engineering subjects
- Work experience in operations/supply chain/logistics/e-commerce is a plus
- Experience of Six Sigma/ Lean analytical techniques is a plus
- Experience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.
- Fluent in one more language out of French, Polish, Italian and Spanish (other than mandatory English and German)
Further information
Bei gleicher Qualifikation werden Schwerbehinderte bevorzugt behandelt.
Amazon verfolgt als Arbeitgeber den Grundsatz der Chancengleichheit. Wir sind der festen Überzeugung, dass die Beschäftigung einer vielfältigen Belegschaft wesentlich zu unserem Erfolg beiträgt. Wir treffen Einstellungsentscheidungen auf Grundlage Ihrer Erfahrungen und Qualifikationen. Ihre Begeisterung, Dinge zu entdecken, innovative Konzepte einzubringen, Abläufe zu vereinfachen und Neues aufzubauen, wissen wir zu schätzen.
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