Organisation: MB CAC
Contracttype: Definite contract
The Mercedes-Benz Customer Assistance Center is an international multicultural organization and an integrated part of Daimler’s Mercedes-Benz Cars Marketing & Sales. In our offices in Maastricht we think and act globally and assume a leading role for the Mercedes-Benz Customer Assistance Centers all over the world. Our goal is to provide excellent assistance to our customers and dealers of well-known Daimler brands like Mercedes-Benz, AMG, smart, Setra and Mercedes me. 24 hours a day, 7 days a week, 365 days a year, we ensure our customers’ mobility with our roadside assistance. Additionally, we take care of all kinds of enquiries about passenger cars, trucks and vans during our opening hours. For our customers we are maybe the most important connection to the Mercedes-Benz brand. That’s why we live the brand’s most important promise: “The best or nothing”.
The Workshop Information System WIS contains detailed information and work instructions for repair and maintenances on the Mercedes-Benz and smart brands.
It informs the service technicians about vehicle-specific retrofitting activities and their effects on maintenance and repairs.
ASRA forms the basis for the precise creation of cost estimates, orders, invoices and warranty claims. It helps Service employees to determine the right operation items, as well as the duration of the individual job elements for maintenance work. In order to ensure a seamless information chain, ASRA assigns the damage codes to the job elements. An open output interface allows the user to transfer the required ASRA and SSL data to commercial systems, e.g. to a Dealer Management System (DMS).
Tasks and Responsibilities:
We offer you a job in a multicultural, young and informal international working environment with interesting conditions, both primary and secondary:
Full-time position 40 hours per week between Monday to Friday, dayshift
Please use the “apply” button to upload your CV and Letter of Motivation (English only) and any other documentation that adds value to your application.
Due to data privacy reasons we cannot accept any applications sent by email. Please be so kind to use the link provided.