BearingPoint RegTech, is a leading international provider of innovative regulatory, risk, and supervisory technology solutions (RegTech, RiskTech, and SupTech) and services along the Regulatory Value Chain for financial services. Customers representing 6,000 firms worldwide, among them large international banks, a major part of the largest European banks, leading insurance companies as well as supervisory authorities and central banks, trust BearingPoint RegTech’s products and services. BearingPoint RegTech works closely with regulators and, as a member of standardization bodies such as XBRL, actively contributes to the standard-setting process. BearingPoint RegTech combines regulatory know-how with a proven, reliable, and forward-looking RegTech solution suite, expert consulting capabilities, managed services, and training seminars.
Service Desk Specialists (m/f/d) handle the communication between our employees, the development and IT operations teams. Contacts need to be handled via the ITSM toolset or by phone. The Service Desk Specialists (m/f/d) assures the quality of tickets by checking for completeness, resolves tickets with the help of knowledge base articles or coordinates the tickets with the 2nd or 3rd level support.