Senior Third Party Logistics Account Manager Munich

We're a company of pioneers. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. For today’s pioneers, that’s exactly why there’s no place on Earth they’d rather build than Amazon.

When Amazon.com launched in 1995, it was with the mission “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.” This goal continues today, but Amazon’s customers are worldwide now, and have grown to include millions of Consumers, Sellers, Content Creators, and Developers & Enterprises. Each of these groups has different needs, and we always work to meet those needs, innovating new solutions to make things easier, faster, better, and more cost-effective. 

Since opening our virtual doors in 1995, Amazon has been pushing the boundaries of possible further and further.

Our entire business works hard to delight our customers – from the second an order is placed online, to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. This can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams’ band together, roll up their sleeves, and are not content with just standing still. We are aiming to become the most customer-centric company on Earth.

Job ID: 929083 | AmazonCity Logistik Gamma GmbH

This leader will be responsible for the sourcing, vetting, and negotiation of all Delivery Service Provider (DSP) contracts and management across multiple cities in their region related to Prime Now initiatives. He or she will be a highly valued team member and manage the infrastructure and performance for ultra-fast delivery operations in each region. The manager will have a talent for negotiating terms with third-party contractors, great organizational skills, and a passion for building new start-up businesses within the company. A relentless desire to exceed customers’ experiences while optimizing the overall cost-per-delivery model is also essential. Strong bias for action, strategic planning, procurement, quantitative analysis, and the ability to organize and deliver new initiatives across cross-functional operations, business, and contracting partners are prerequisites. The position is part of a high-visibility initiative in the company and will include direct reporting and communication with senior leaders in the company.

The ideal candidate requires strong team leadership experience in the transportation/3rd party logistics industry or a similar fast-paced logistics/distribution environment as you will be:

• Negotiating and managing contracts and relationships with delivery service providers across numerous cities in the region.
• Building delivery strategy/infrastructure, process precedents, and team for regional ultra-fast delivery operations.
• Forming and managing cross-functional project teams. Planning, organizing, managing, and executing complex projects across multiple organizations and stakeholders.
• Innovating for step-change improvement in delivery safety, quality, and cost metrics.
• Researching and conducting market analysis to partner with local teams to optimize delivery demand and experience for Amazon customers in each local market.
• Partnering with senior managers, directors and other key operational experts across the company to lead, support, and influence new business initiatives.
• Benchmarking Amazon’s internal ultra-fast delivery practices against best-in-class operations.
• Driving global standardization of delivery practices, businesses processes, and reporting with fulfillment center, retail, finance, marketing, engineering, and supply chain stakeholders.

• Knowledge of transportation industry or experience of managing 3rd party suppliers is important.
• Experience of contract negotiations is required.
• Experience of account management and the related service performance is beneficial.
• Candidates must be able to think and act both strategically and tactically.
• Strong oral and written communication skills in English and German are crucial.
• The ability to think clearly, analyze quantitatively, problem-solve, support scope of requirements and prioritize is required.
• Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position.
• An entrepreneurial mindset, with the tenacity to develop ideas independently and thrive in fast-paced environment is crucial.
• Bachelor's degree (or equivalent)

PREFERRED QUALIFICATIONS

• Experience in or certification in Lean / Six Sigma Manufacturing methodologies.
• Knowledge of other EU language desirable (Italian, French or Spanish are advantageous).
• Experience of new business development or management of DSPs is an advantage.
• Advanced Excel skills.

Amazon is looking to hire a passionate, dynamic, analytical, technically skilled, innovative, hands-on, and customer-obsessed Procurement / Supplier Manager.