Senior System Engineer - IT UCS Messaging Product Owner
At Boehringer Ingelheim we develop breakthrough therapies and innovative healthcare solutions in areas of unmet medical need for both humans and animals. As a family owned company, we focus on long-term performance. We believe that, if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve; after all, we started with just 28 people. Now, we are powered by 50,000 employees globally who nurture a diverse, collaborative and inclusive culture.
As Senior System Engineer / IT UCS Messaging Product Owner, you will work in our global IT team UCS Enterprise Messaging. In your responsibility lies the management of services related to the IT Unified Communication Messaging Services (UCS).
You will have the opportunity to follow your passion for trends and new technologies while seeking for innovation in the field of responsibility and beyond as well as implement them to create business value.
Tasks & responsibilities
In your role, you will contribute to the improvement of efficiency and effectiveness of IT services by applying adequate strategies, IT methods and technologies.
You will be responsible for leading and managing program/project management activities related to messaging services at all BI sites in compliance with all PMO (Projekt Management Office) guidelines.
You will also take over the accountability for the development and continuous improvement of the services related to the respective IT functional unit. This includes e.g. ensuring life cycle management and unit cost optimization of all services in scope, and the delivery of these services according to defined global SLAs.
An important task of your role is the proper communication with our IT functions and the business with the intention to meet the IT needs and goals together with the respective functional unit. Here you will act as global internal IT Business Partner and achieve customer satisfaction and stakeholder alignment.
Another focus will be to ensure compliance of IT processes and services in the respective functional unit with laws, regulations and SOPs with consideration to global requirements and impacts.
Finally, you will support a culture of innovation to foster a competitive advantage in the respective functional area via technologies.
Master’s degree in IT or equivalent or bachelor’s degree combined with several years of relevant work experience
Several years of proven IT experience with strong knowledge on UCS Messaging technologies such as Exchange 2016, 2019, Email (Outlook), Email Security (Anti-Spam, Anti-Virus, Anti-Spoof, DMARC, DKIM, SPF), Emergency Communication (SendWordNow), and Room Finder (e.g. AskCody)
Proven experience with Office 365 product offerings, their configuration and implementation on a global level
Proven track record in managing complex IT projects and experience with vendor management, combined with the know how in successfully implementing technologies in a global environment is a must
Ability to act as a Business Partner who understands, advices, guides and inspires the business and colleagues
Proven experience and the ability to take over system lead accountabilities
Open-minded people person with the capability to prioritize, adopt flexibly to rapid changes and keep the customer in the focus of decisions
Excellent communication skills on a professional level in German and English (verbal and written)
This is where you can grow, collaborate, innovate and improve lives.
WHY BOEHRINGER INGELHEIM?
We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition, learning and development for all employees is key, because your growth is our growth. We also offer a competitive salary, generous amount of vacation time, and numerous benefits towards your wellness & financial health and work-life balance. Plus, an onsite gym (Ingelheim), in-house doctor and best-in-class cafeterias and coffee bars to keep you energized and healthy. To learn more about what benefits could be waiting for you, please visit our
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Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients and communities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
READY TO CONTACT US?
Please contact our Recruiting EMEA Team: Natalie Scheid, Tel: +49 (0) 6132 77-144649
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