At Amazon, we're working to be the Earth’s most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. The Subject Matter Experts (SME) work across technology and operations teams on the prioritization, development, optimization, and sustainment of the technology and related process in order to positively impact customer experience while supporting business growth.
The SME team acts as a catalyst for change by driving innovation at the operator level, prioritizing technology initiatives and supporting engineering design innovations. The SMEs strive to be experts in Amazon’s operation systems. They are accountable to delivering world class solutions through optimizing and reinventing the existing technology.
The SME organization are functional experts on the software tools in a given process areas and their application in the AMZL network. A successful manager in this organization has strong program management experience to define the process the team uses to deliver best in class tech to the field. This team looks for ways to automate human decision making by influencing Technology to build and update tools that reduce process complexity to deliver robust processes.
Amazon is seeking a Sr. Program Manager, Sort Planning Execution to work within Amazon Logistics (AMZL).
Job ID: 1339980 | Amazon Deutschland Trans GmbH