First 6 Months:

• Audit the current communication landscape and assess employee communication preferences
• Building on existing practices, define an employee communications strategy and roadmap
• Develop and maintain the content strategy for our internal digital hub, SharePoint, and our company blog, Under the Bridge.
• Work with senior leaders to prepare a variety of communications, including organizational announcements, leadership talking points, news stories, internal blogs, all hands presentations, change communications, etc.
• Partner closely with VP People and the Executive Management Committee to support the internal launch of our company Strategy and Purpose

First Year:

• Consult with leaders to facilitate a regular cadence of relevant functional/business updates
• Establish an efficient, cross-functional production process and optimize our communication channels.
• Facilitate a proactive and consistent flow of multi-channel communications
• Collaborate with Employee Experience to embed listening mechanisms and the voice of employees in communications

Second Year & Beyond:

• Partner with Marketing to align internal and external communication strategies; infuse communications with customer stories to help employees realize their impact on the people we serve
• Support Talent Acquisition and Marketing teams to develop our employer brand and employee value proposition
• Collaborate with IT to modernize our digital communication landscape
• Implement technologies to improve the effectiveness of communications
• Target and personalize content for specific audiences
• Monitor and report on key metrics to guide decisions and demonstrate impact