We're a company of pioneers. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. For today’s pioneers, that’s exactly why there’s no place on Earth they’d rather build than Amazon.
When Amazon.com launched in 1995, it was with the mission “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.” This goal continues today, but Amazon’s customers are worldwide now, and have grown to include millions of Consumers, Sellers, Content Creators, and Developers & Enterprises. Each of these groups has different needs, and we always work to meet those needs, innovating new solutions to make things easier, faster, better, and more cost-effective.
Since opening our virtual doors in 1995, Amazon has been pushing the boundaries of possible further and further.
At Amazon, we’re working to be the most customer-centric company on earth and we believe our neighbors are our customers. Are you passionate about being a part of a team where your work has meaningful impact on communities and those in need? Do you get excited about operating in an ambiguous green field environment? Are you looking for an opportunity to define a roadmap for work that is critical to Amazon’s continued ability to deliver smiles in communities? The Amazon Logistics (AMZL) Community Operations team is charged with defining a plan for ensuring our AMZL operations deliver a positive net impact in the communities where we operate today and in the future. We are driving community engagement and working to embed standard work into our day to day operations creating a positive impact in our communities. If you want to join a fast-paced, innovative team that is critical to our long term expansion plans, this is the place for you.
The newly created Amazon Logistics (AMZL) Community Operations team is looking for regional program managers for the Essen, Cologne, Dusseldorf, Frankfurt and Munich Regions. You will drive campaigns focused on AMZL’s reputation and brand in local communities, creating a positive net impact in the neighborhoods where we operate today and in the future. If you want to join a fast-paced, innovative team that is critical to our long term expansion plans, this is the place for you. This role will report into a Senior Manager responsible for overseeing community operations within a broader region.
You will be responsible for: 1) building and maintaining strong relationships with communities and their government and business leaders across the AMZL network in your region, 2) coaching and guiding local AMZL and Delivery Service Partner (DSP) leaders on community engagement protocols, 3) ensuring ongoing improvement and execution/inspection of operating standards that impact communities, and 4) building and executing local community outreach plans.
The ideal candidate is excited about ambiguity and a “start-up” type environment, passionate about learning, building, enhancing existing systems, and can work seamlessly across multiple stakeholder groups, internally and externally. You'll be accountable for informing and iterating on a plan in a fast paced environment that evolves as the business and community needs grow. You dive deep and like the complexity of multiple systems and inputs but drive simple, innovative, scalable solutions to support our operations in community impacting activities. You have excellent judgment and high standards. You are an articulate, persuasive communicator and an excellent writer. People trust and respect you and they like working with you. You are eager to pioneer new ideas, putting the neighborhoods where we operate and deliver (our customer) first and challenge current thinking. This is a highly visible position that requires comfort with challenging conversations and the ability to influence across multiple teams and businesses.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.