We're a company of pioneers. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. For today’s pioneers, that’s exactly why there’s no place on Earth they’d rather build than Amazon.
When Amazon.com launched in 1995, it was with the mission “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.” This goal continues today, but Amazon’s customers are worldwide now, and have grown to include millions of Consumers, Sellers, Content Creators, and Developers & Enterprises. Each of these groups has different needs, and we always work to meet those needs, innovating new solutions to make things easier, faster, better, and more cost-effective.
Since opening our virtual doors in 1995, Amazon has been pushing the boundaries of possible further and further.
Our entire business works hard to delight our customers – from the second an order is placed online, to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. This can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams’ band together, roll up their sleeves, and are not content with just standing still. We are aiming to become the most customer-centric company on Earth.
Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon Hub is growing and we are working to create a world class delivery experience for customers through alternate delivery options - Lockers, Counters and 3rd Party Pickup Points. If you are passionate about delivery operations and look around corners for ways to serve customers, we want your help.
Job ID: 1090443 | Amazon Deutschland Servcs GmbH
This position can be also located in the following cities: Paris, Luxembourg, Milan.
The Program Manager – Operations will be responsible for all aspects of customer delivery strategy to 3rd party pickup locations across EMEA, APAC and beyond, as we continue to expand our operations. The successful candidate will build and maintain strong relationships with internal and external partners – including last mile carriers, technology, supply chain, and customer service. The Program Manager – Operations must be both analytical and creative, seeking out ways to improve customer experience and executing on those ideas. Strong interpersonal skills are also important as the position will have frequent interaction with senior leadership at Amazon and partner companies.