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Belden is the leading signal transmission solution provider. With more than 10,000 employees, we care for our customers worldwide. As a global leader, we design, produce, and market system solutions tailored to the needs of mission-critical network infrastructure. Markets where are solutions are used include industrial and building automation as well as the broadcast industry. Belden offers innovative solutions for reliably and securely transmitting ever-increasing volumes of data needed for modern industrial applications. With its Hirschmann and Lumberg Automation brands, Belden is playing a key role in global change toward a connected world.
As part of the Belden Group, Belden Deutschland GmbH offers innovative and high-performance networking components and intelligent wiring solutions for automation technology.
Responsibilities:
- Supporting customers with functional questions displaying exceptional customer service, knowledge and oral/ written communication skills
- Obtaining detailed and accurate information relating to the business impact of customer’s technical issues utilizing effective questioning techniques
- Seeking out opportunities to add value to customers during all interactions
- Diagnosing and anticipating current and future customer learning needs and provide assistance with both.
- Providing end user training and Go-Live support for the implementation of the Procedure-to-order (BPRO) in EMEA.
Required Skills and Experience
- You have completed a bachelor's degree
- You are able to speak/write and in English and ideally you can communicate with others in Dutch and German
- Ideally you have working experience of one to three years with P2O systems (Zycus, Ariba, Coupa, etc.)
- You are proficient with data manipulation in Excel (using vlookups, index, match, concatenate), Word, and PowerPoint
- You have been working in a customer-focused, end users support environment
- You have a proficient understanding of Procurement, Accounts Payables, and Receiving functions
- If you are familiar with ERP systems (SAP, BPCS, Oracle) this is a plus
- You have experience with creative problem solving for customers
Kontakt
Do you want to take responsibility?
Are you seeking varied opportunities?
Would you like to work with flat hierarchies in an international environment?
Then apply now! Become part of our global business and benefit from a diverse range of tasks, attractive remuneration systems, flexible working time models and excellent career opportunities.
