Uniper

Operations Lead Directory Services (m/f/d)

Düsseldorf
Feste Anstellung
Vollzeit, Home Office

We are Uniper: an international energy company with about 11,000 employees.

We combine a balanced portfolio of technologically advanced large-scale assets with outstanding technical and commercial expertise.

These assets and capabilities enable us to deliver flexible, bespoke, competitively priced energy products and services with agility, precision and speed.

Your tasks

For our Identity Services Team in Düsseldorf we are lookinig for you!

The Unit "Enterprise Information Security" is building up new services for Uniper. We search for an Operations Lead Directory Services for our legacy Active Directory and new Azure Active Directory.

Directory Services is responsible to enable identities and ensure secure authentication and authorization for all directory enabled applications within Uniper, independent on the underlaying platform. The functional scope consists of, e. g.

Authentication based on AD/AAD (Single-Sign-On)
SAML/OAuth Federation
Kerberos Authentication (WHFB)
Azure Multi-Factor-Auth
Self-Service Password Reset
`Zero Trust' configuration (Conditional Access)
Group-Management (in alignment with Identity Services)
B2B/B2C Account Management

The Operations Lead is part of the new Identity Services Unit within IT Security. Together with the Service Owner and managed service partner, the Operations Lead is responsible for:

Provides technical expertise and operational steering to ensure stable service and delivery
Takes the design from the Architect and/or Project Manager and helps to implement & to run it
Steers and coordinates day-2-day operations with the external managed service partner
Ensures successful implementation of minor (non-project) technical changes and -configurations within the service
Monitors interface uptime between the core service system and related, dependent in-/out-interfaces embedded in the end-to-end process
Ensures implementation lifecycle of new service items in ServiceNow for Directory Services (e. g. Service Offerings, Support Groups, Configuration Items, Security parameters)
Continuously runs and plans end-2-end testing of upcoming changes before changes/releases will put into production
Continuously evaluate the technical implementation to identify and recommend new standardized and efficient ways of working
Involved in problem solving for incidents and steers technical experts during problem resolution
Ensures proper documentations and supports Audit and Compliance in order to meet Company requirements

Your profile

Relevant university degree in engineering, information technologies, or computer science (or appropriate work experience)
Several years of work experience in a similar role preferably in the energy sector
Experience in leading a large product portfolio which is end user facing
Knowledge of Identity Management Services and general understanding of Identity management architecture concepts
Several years of work experience and fundamental knowledge in (Azure) Active Directory
Experience in managing service and/or product portfolio
Knowledge of IT service management and IT operations management
Several years of work experience in working with a distributed team (offshore, onshore)
Business fluent knowledge of English and German, spoken and written
Strong interpersonal and communication skills for discussing and negotiating technical and management related topics
Strong analytical and conceptual skills
Ability to work both independently and within a team. Willingness to accept accountability and responsibility
Familiarity in stakeholder management
Team lead experience

We offer

At Uniper we value a sustainable balance for the work done by our employees. Therefore, we offer extensive individual compensation packages consisting of a basic salary, a company pension and performance bonuses. At the same time we have flexible working hours including overtime compensation and working from home. Furthermore we are constantly updating many other benefits such as insurance policies, a discounted supply of energy, extra holiday and individual training opportunities.